At a Glance
- Tasks: Coordinate anaesthetic vapouriser loans and manage customer service operations.
- Company: Baxter, a leader in redefining healthcare delivery.
- Benefits: Competitive pay, professional development, and a strong focus on work-life balance.
- Other info: Join a culture of courage, trust, and collaboration with excellent career growth opportunities.
- Why this job: Make a meaningful impact in healthcare while developing your skills.
- Qualifications: 2 years of admin or customer service experience and strong Microsoft Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
This is where your work makes a difference. At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job - you will find purpose and pride.
We are seeking a highly organised and detail-oriented Customer Services Administrator to co-ordinate our internal anaesthetic vaporiser loan pool. This is primarily an administrative customer service role, which will include:
- Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
- Stock and inventory management
- Contacting third parties to arrange recertifications and repairs
- Hardware tracking - ensure all our systems correctly record the locations of devices
- Work order creation, management, closure
- Internal and external audits
There is also an option to support with the warehouse operations including packaging, deliveries, and decontamination.
Education and experience
- Minimum of 2 years of administration or customer service experience
- Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Qualifications and skills
- Excellent communication skills
- Ability to switch quickly between tasks and processes
- Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements.
- Strong organisation and time management skills
- Attention to detail required
- Strong computer skills, and able to learn new systems quickly
If desired, a small portion of the role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc.
Benefits
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information.
Pharma Customer Services & Inventory Administrator in Whetstone employer: Job Search Place Limited
At Baxter, we are more than just a healthcare company; we are a community dedicated to saving and sustaining lives. Our culture of courage, trust, and collaboration empowers every employee to make a meaningful impact while enjoying a competitive compensation package and professional development opportunities. Located in a supportive environment that values work-life balance, you will find purpose and pride in your role as a Pharma Customer Services & Inventory Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Pharma Customer Services & Inventory Administrator in Whetstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Baxter on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and inventory management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed tasks in previous roles, especially if they relate to stock management or customer service. This will demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Pharma Customer Services & Inventory Administrator in Whetstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pharma Customer Services & Inventory Administrator role. Highlight your relevant experience, especially in administration and customer service, and don’t forget to showcase your Microsoft Excel skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with Baxter's mission. Keep it concise but impactful, and let your personality come through.
Showcase Your Attention to Detail:Since this role requires strong attention to detail, make sure to proofread your application materials. Typos or errors can give the wrong impression, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Baxter's mission and values. Familiarise yourself with their commitment to healthcare and how your role as a Customer Services Administrator fits into that. This will show your genuine interest in the company and its goals.
✨Show Off Your Skills
Be ready to discuss your experience with Microsoft Office, especially Excel. Prepare examples of how you've used VLOOKUPS or pivot tables in previous roles. This will demonstrate your proficiency and readiness to handle the inventory management tasks.
✨Communication is Key
Since the role involves liaising with customers and colleagues, practice articulating your thoughts clearly. Think of scenarios where effective communication made a difference in your past jobs. This will help you convey your strong communication skills during the interview.
✨Stay Organised
Prepare a list of questions about the role and the team you'll be working with. This not only shows your enthusiasm but also helps you assess if the position aligns with your career goals. Plus, it reflects your organisational skills, which are crucial for this job.
