At a Glance
- Tasks: Coordinate anaesthetic vaporisor loan pool and ensure seamless customer communication.
- Company: Baxter, a leader in redefining healthcare delivery.
- Benefits: Competitive compensation, professional development, and a strong focus on work-life balance.
- Other info: Join a culture of courage, trust, and collaboration with excellent career growth opportunities.
- Why this job: Make a meaningful impact in healthcare while developing your skills.
- Qualifications: 2 years of admin or customer service experience and strong Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
This is where your work makes a difference. At Baxter, we believe every person - regardless of who they are or where they are from - deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job - you will find purpose and pride.
We are seeking a highly organised and detail-oriented Customer Services Administrator to co-ordinate our internal anaesthetic vaporisor loan pool. This is primarily an administrative customer service role, which will include:
- Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
- Stock and inventory management
- Contacting third parties to arrange recertifications and repairs
- Hardware tracking - ensure all our systems correctly record the locations of devices
- Work order creation, management, closure
- Internal and external audits
There is also an option to support with the warehouse operations including packaging, deliveries, and decontamination.
Education and experience
- Minimum of 2 years of administration or customer service experience
- Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Qualifications and skills
- Excellent communication skills
- Ability to switch quickly between tasks and processes
- Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements.
- Strong organisation and time management skills
- Attention to detail required
- Strong computer skills, and able to learn new systems quickly
If desired, a small portion of the role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc.
Benefits
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information.
Customer Services Administrator - Pharmaceuticals in Whetstone employer: Job Search Place Limited
At Baxter, we are more than just a workplace; we are a community dedicated to making a meaningful impact in healthcare. Our culture of courage, trust, and collaboration empowers every employee to take ownership of their role, ensuring that you not only contribute to saving and sustaining lives but also enjoy professional development opportunities and a strong work-life balance. Join us in a role where your administrative skills will directly support our mission, all while being part of an inclusive environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator - Pharmaceuticals in Whetstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Baxter on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the Customer Services Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Baxter team.
We think you need these skills to ace Customer Services Administrator - Pharmaceuticals in Whetstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Services Administrator role. Highlight your admin and customer service experience, especially any relevant skills like Microsoft Excel proficiency. We want to see how you can make a difference at Baxter!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with Baxter's mission. We love seeing candidates who are genuinely excited about making an impact.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can communicate effectively right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Baxter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Baxter's mission and values. Familiarise yourself with their products and services, especially in the pharmaceuticals sector. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Skills
Highlight your administrative and customer service experience, particularly your proficiency in Microsoft Excel. Be ready to discuss specific examples where you've used VLOOKUPS or pivot tables to solve problems or improve processes.
✨Communication is Key
Since the role involves liaising with various stakeholders, practice clear and concise communication. Prepare to demonstrate how you've effectively communicated in past roles, especially in high-pressure situations or when managing multiple tasks.
✨Emphasise Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss how you ensure attention to detail in your work. You might want to share examples of how you've managed inventory or conducted audits successfully.
