At a Glance
- Tasks: Coordinate and manage maintenance requests from tenants, landlords, and contractors.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellness resources, extra holiday, and professional development support.
- Other info: Diverse and inclusive workplace with fun company socials.
- Why this job: Be part of a dynamic team where no two days are the same!
- Qualifications: People skills, reliability, organisation, and strong communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in one of our offices around Derby.
Let's talk about the role. It involves:
- Working alongside the local property manager and portfolio manager departments, you will help coordinate and handle all reactive maintenance that is received from Tenants on a daily basis.
- Control the job from start to finish liaising with Landlords, Tenants and Contractors.
- Effective communication across all channels, these being Landlord, Tenants, Contractors and your JSL Team.
- Use effective note taking using and within our CRM systems.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- A natural people person who can connect quickly with people in a genuine way.
- Someone who is driven to succeed and reliable.
- Someone who values integrity as a key value in business.
- Is naturally organised, diligent and a multi-tasker.
- Thrives working in a fast paced, target driven environment where no two days are the same.
- Is articulate with strong negotiation skills.
At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder.
At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Maintenance Administrator in West Bromwich employer: Job Search Place Limited
At John Shepherd, we pride ourselves on being an exceptional employer that prioritises the well-being and growth of our team members. Located in Derby, our vibrant work culture fosters collaboration and innovation, while our extensive benefits, including a smart spending app, wellness resources, and professional development support, ensure that you can thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are valued, and enjoy a rewarding career in the property management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Administrator in West Bromwich
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Job Search Place Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Job Search Place Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Job Search Place Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Maintenance Administrator in West Bromwich
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Maintenance Administrator role at Job Search Place Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Job Search Place Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Job Search Place Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Job Search Place Limited.
