At a Glance
- Tasks: Assist with ticket sales and provide top-notch customer service at the Box Office.
- Company: The Core, a vibrant arts venue in Solihull, hosting diverse events.
- Benefits: Competitive pay, flexible hours, and access to great staff perks.
- Other info: Flexible working hours, including weekends and evenings, with training provided.
- Why this job: Join a creative environment and be part of exciting arts events.
- Qualifications: Customer service skills and IT literacy; passion for the arts is a plus.
The predicted salary is between 24796 - 24796 £ per year.
The Core is a thriving and successful multi-purpose arts venue in the heart of Solihull town centre, located in Theatre Square adjacent to Touchwood and comprising the main 336-seater Theatre, smaller multi-use Studio, Café Bar and The Courtyard Gallery exhibition space.
We are currently recruiting for Box Office Assistants who can work flexibly to support business needs and the seasonal opening demands of the venue. The hours of work will require you to work weekends, evenings and bank holidays.
The busy venue hosts a wide variety of shows and events throughout the year including music, drama, comedy, film and dance, as well as a popular annual pantomime. The Core also holds regular art exhibitions and runs a programme of daytime and evening classes and courses.
The Encore Café Bar serves hot and cold lunches with a fully stocked bar with a catering function for events and conferences.
The Box Office, located within the main foyer, is the frontline for the venue for ticket sales and information on all performances, events and activities at The Core.
Responsibilities- Support business needs and seasonal opening demands of the venue.
- Work flexibly, including weekends, evenings and bank holidays.
- Provide high standards of service at the Box Office, assisting with ticket sales, information and cash handling.
- Attend training days (3-4 days) for full training.
- IT literate with knowledge of cash handling.
- Excellent customer service skills, preferably in a public service - arts/leisure environment.
- Interest in the Arts is preferable but not essential.
£24,796 pro rata per annum (£12.85 per hour) pay award pending. Competitive salary, flexible working options, attractive staff benefits and access to the Local Government Pension Scheme.
LocationThe Core, Solihull.
Job typeCommunications / Marketing / PR.
SectorLocal Councils.
Business UnitEconomy and Infrastructure Directorate.
Closing date07/06/2026.
ContactRichard Przyrodzki - Marketing Manager
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Box Office Associate - Flexible Hours at Arts Venue in West Bromwich employer: Job Search Place Limited
The Core in Solihull is an exceptional employer, offering a vibrant work environment at a multi-purpose arts venue that celebrates creativity and community engagement. With flexible working hours, competitive pay, and a commitment to employee development, staff enjoy a supportive culture that values diversity and inclusivity. Employees also benefit from access to the Local Government Pension Scheme and a range of attractive staff benefits, making it a rewarding place to work for those passionate about the arts.
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Associate - Flexible Hours at Arts Venue in West Bromwich
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Core and its events. This way, when you chat with potential employers, you can show your genuine interest and knowledge about what they do.
✨Tip Number 2
Network like a pro! Attend events at The Core or similar venues. Meeting people in person can lead to opportunities that aren’t advertised. Plus, it’s a great way to showcase your enthusiasm for the arts!
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working weekends and evenings, highlight your availability during interviews. Show them you’re the go-to person for those busy times!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Box Office Associate - Flexible Hours at Arts Venue in West Bromwich
Some tips for your application 🫡
Show Your Passion for the Arts:When you're writing your application, let your love for the arts shine through! Mention any experiences or interests you have that relate to the arts, even if they're not directly linked to a job. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any relevant experience in ticket sales or public service. We appreciate when applicants take the time to connect their background to what we do at The Core.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without having to sift through unnecessary fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Before the interview, take some time to research The Core and its offerings. Familiarise yourself with the types of events they host, from music to drama and art exhibitions. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Box Office Associate, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service, especially in busy or challenging situations. This will demonstrate your ability to handle ticket sales and customer inquiries effectively.
✨Flexibility is Key
Since the role requires working flexible hours, be ready to discuss your availability during the interview. Highlight your willingness to work weekends, evenings, and bank holidays. This shows that you understand the demands of the job and are committed to meeting them.
✨Prepare for Training Days
The position includes training days, so express your enthusiasm for learning new skills. Mention any previous training experiences you've had and how they helped you grow. This will reassure the interviewers that you're eager to adapt and excel in your new role.
