At a Glance
- Tasks: Welcome guests and manage bookings in a serene wellness environment.
- Company: Join the prestigious Nobu team, known for its exceptional hospitality.
- Benefits: Competitive salary, discounts on wellness services, and exciting career growth opportunities.
- Other info: Enjoy a vibrant work culture with social events and innovative learning.
- Why this job: Be at the heart of wellness, creating memorable experiences for guests.
- Qualifications: Experience in front of house roles, ideally in wellness or fitness.
The predicted salary is between 28362 - 35000 £ per year.
As a Wellness and Fitness Receptionist, you will be at the heart of our wellness journey, welcoming guests and members to Nobu's serene Pilates and fitness spaces. You will ensure every interaction reflects Nobu's philosophy of balance, warmth and precision, handling enquiries, bookings and guest requests with care and efficiency.
- Manage the day to day running of the wellness and fitness reception area
- Greet all guests and members warmly, creating a relaxed and professional first impression
- Handle all enquiries and bookings for Pilates, personal training, spa and fitness sessions
- Maximise booking opportunities and retail sales to exceed revenue targets
- Complete all reception and administrative tasks accurately and on time
- Conduct show rounds for members, potential clients and guests
- Support the smooth operation of the wellness and fitness facilities, including room allocations and scheduling
- Check all equipment regularly, reporting any maintenance issues promptly
- Collaborate with the food and beverage team to ensure terrace service meets Nobu standards
- Build knowledge of all wellness and fitness products, treatments and services offered
- Communicate effectively with the wider hotel team to ensure a seamless guest journey
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every guest interaction
What We're Looking For
You bring experience in a front of house or receptionist role, ideally within a wellness, spa or fitness environment. You are organised, confident and guest focused, with strong communication and multitasking skills. With a calm, professional manner and a genuine passion for wellbeing, you create memorable experiences that reflect Nobu's crafted approach to hospitality.
Benefits of Joining Our Team
- Salary up to £35,000 including rooms service charge, base salary £28,362
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Wellness and Fitness Receptionist employer: Job Search Place Limited
Nobu is an exceptional employer that prioritises the wellbeing and growth of its team members, offering a vibrant work culture where every interaction embodies warmth and precision. As a Wellness and Fitness Receptionist, you will enjoy competitive benefits including a salary of up to £35,000, opportunities for career progression within the Nobu portfolio, and access to discounted wellness treatments and classes. With a focus on innovative learning and a supportive environment, Nobu ensures that employees thrive both personally and professionally in a serene and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wellness and Fitness Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nobu's values and philosophy. This way, you can show how your own approach to wellness and hospitality aligns perfectly with theirs.
✨Tip Number 2
Practice your warm greeting! As a Wellness and Fitness Receptionist, first impressions matter. Role-play with a friend to nail that friendly, professional welcome that reflects Nobu's ethos.
✨Tip Number 3
Brush up on your multitasking skills! You’ll be juggling bookings, enquiries, and guest requests. Try simulating a busy reception scenario to get comfortable handling multiple tasks at once.
✨Tip Number 4
Don’t forget to showcase your passion for wellbeing! Share personal experiences or insights during your interview that highlight your commitment to health and fitness, making you a perfect fit for the role.
We think you need these skills to ace Wellness and Fitness Receptionist
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let your enthusiasm for wellness and fitness shine through. Share any personal experiences or interests that connect you to the role, as we love to see genuine passion for what we do!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience in front of house or receptionist roles, especially in wellness or fitness environments. We want to see how your skills align with our values and the job description.
Be Professional Yet Warm:Remember, you're applying for a role that embodies warmth and balance. Use a friendly tone in your writing while maintaining professionalism. This will give us a taste of how you interact with guests and members!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for this exciting opportunity at Nobu!
How to prepare for a job interview at Job Search Place Limited
✨Know Nobu's Values
Before your interview, take some time to familiarise yourself with Nobu's core values: Family, Crafted, Smile, and Kokoro. Think about how you can embody these values in your responses and interactions during the interview. This will show that you understand the company culture and are ready to contribute positively.
✨Showcase Your Experience
Be prepared to discuss your previous experience in front of house or receptionist roles, especially in wellness, spa, or fitness environments. Highlight specific examples where you’ve created memorable guest experiences or handled challenging situations with grace. This will demonstrate your capability and confidence in a similar role.
✨Practice Your Communication Skills
As a Wellness and Fitness Receptionist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling enquiries or bookings, to ensure you come across as warm and professional during the actual interview.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, wellness initiatives, or opportunities for growth within Nobu. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
