At a Glance
- Tasks: Manage weighbridge activity and process orders while ensuring smooth operations.
- Company: Join a supportive team at NWH Group, committed to safety and sustainability.
- Benefits: Competitive salary, weekly pay, full training, and career progression opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Be the central point of contact, making a real impact in daily operations.
- Qualifications: Attention to detail, IT skills, and strong communication abilities required.
The predicted salary is between 35000 - 35000 £ per year.
We are looking for a Weighbridge Operator / Order Processing Customer Support to join our team at Petterden. This is a key role within our site operations where you will be responsible for managing weighbridge activity, processing orders, and ensuring all site transactions are recorded accurately. You will act as a central point of contact between drivers, customers, and the wider operations team, so your attention to detail and ability to manage a busy workload is essential.
Job Activities
- Welcome, with a professional and friendly approach, all drivers and visitors to site
- Accurately weigh vehicles in and out using the weighbridge system
- Create, record and process orders onto internal systems in a timely manner
- Ensure all documentation is completed correctly, including tickets and transfer notes
- Liaise with drivers, customers, and site staff to ensure smooth daily operations
- Handle general enquiries both face-to-face and over the phone
- Maintain accurate records and ensure compliance with company procedures
- Support with administrative duties relating to site operations
- Work closely with the wider team to ensure efficient running of the site
- Demonstrate a positive approach to change and continuous improvement
Knowledge and Skills Required
- Strong attention to detail and accuracy is essential
- Previous experience in an administrative or weighbridge role is desirable
- Confident IT skills, including experience using Microsoft packages
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong communication skills with a professional manner
- Ability to work both independently and as part of a team
- Organised and proactive approach to workload
- A positive and flexible attitude towards work
What We Offer
- Weekly pay with a competitive salary
- Full training and development provided
- Career progression opportunities within the business
- Employee Benefit Scheme
- Be part of a company committed to safety, sustainability, and supporting its people
The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.
Weighbridge Operator / Order Processing Customer Support employer: Job Search Place Limited
At NWH Group, we pride ourselves on being an excellent employer, offering a competitive salary of £35,000 per annum and a supportive work culture in Tealing, By Dundee. Our commitment to employee development is evident through comprehensive training and career progression opportunities, all while fostering a diverse and inclusive environment where every individual is valued. Join us to be part of a team dedicated to safety, sustainability, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Weighbridge Operator / Order Processing Customer Support
✨Tip Number 1
Get to know the company! Research Petterden and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to weighbridge operations and customer support. Role-play with a friend or use online resources to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the position and gives you a chance to highlight your skills directly related to the Weighbridge Operator role.
We think you need these skills to ace Weighbridge Operator / Order Processing Customer Support
Some tips for your application 🫡
Show Off Your Attention to Detail:In your application, make sure to highlight your attention to detail. This role is all about accuracy, so share examples of how you've managed tasks with precision in the past.
Be Friendly and Professional:Since you'll be the first point of contact for drivers and customers, let your personality shine through! Use a friendly tone in your application to show us you can create a welcoming atmosphere.
Demonstrate Your IT Skills:We want to see that you're comfortable with technology. Mention any experience you have with Microsoft packages or similar systems, as this will be crucial for processing orders efficiently.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Job Search Place Limited
✨Know the Weighbridge Inside Out
Familiarise yourself with how a weighbridge operates and the specific systems used by the company. Being able to discuss the technical aspects confidently will show your genuine interest in the role.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s processing orders or managing records, being able to highlight this skill will resonate well with the interviewers.
✨Practice Your Communication Skills
Since you'll be the point of contact for drivers and customers, practice clear and professional communication. Role-play common scenarios you might encounter, like handling enquiries or resolving issues, to demonstrate your readiness.
✨Emphasise Your Team Spirit
This role requires collaboration with various teams. Be ready to share instances where you worked effectively as part of a team, showcasing your ability to adapt and contribute positively to group dynamics.
