At a Glance
- Tasks: Welcome customers and create a fantastic first impression at our Volvo dealership.
- Company: Join Waylands, an award-winning family-owned car dealer with a strong community focus.
- Benefits: Enjoy competitive pay, flexible hours, training opportunities, and employee discounts.
- Other info: Flexible shifts on weekends with potential for career growth in a supportive environment.
- Why this job: Be the face of our dealership and make every customer's visit memorable.
- Qualifications: Great communication skills, team player, and a professional appearance.
The predicted salary is between 8591 - 8591 £ per year.
We are looking for a customer focused Weekend Receptionist/Welcome Host to join our Volvo dealership in Reading. This role is more than meeting and greeting or answering the telephone. You are often our customer's first impression of Waylands, and as such we're looking for someone who takes pride in delivering a first class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Duties:
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About you:
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours and Benefits:
- Salary: £8,591.96 per annum (approximately £12.71 per hour).
- Hours: Saturdays & Sundays, 13 hours per week.
- Pro rata holiday: 31 days per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pension scheme for eligible staff.
- Life insurance of 3x salary.
Why Waylands?
Waylands is an independent family owned car dealer. We value 'our people are at the heart of our success' and recently won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the pride we have in our company are the reasons for our glowing reputation earned through many years of hard work. We love promoting talent, offering development and training, and recruiting based on potential rather than experience. We are committed to building a diverse workforce, hiring people from a wide variety of backgrounds, because diverse views strengthen our company.
Closing Date: 18/06/2026
Location: Waylands Volvo Reading
Weekend Receptionist/Welcome Host employer: Job Search Place Limited
Waylands Volvo Reading is an exceptional employer that prioritises its people, offering a supportive and inclusive work culture where employees are valued and encouraged to grow. With a commitment to training and career progression, alongside competitive benefits such as a contributory pension scheme and life insurance, Waylands fosters an environment where team members can thrive while delivering outstanding customer experiences. As a family-owned dealership, we take pride in our reputation for excellence and the strong sense of community within our workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist/Welcome Host
✨Tip Number 1
Make sure to research Waylands and their values before your interview. Knowing about their commitment to customer service and their recent awards can help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your communication skills! As a Weekend Receptionist, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with greeting people warmly and answering calls professionally.
✨Tip Number 3
Dress to impress! Since you'll be representing Waylands, make sure you look well-presented and professional. This shows that you take pride in your appearance and understand the importance of first impressions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Waylands family.
We think you need these skills to ace Weekend Receptionist/Welcome Host
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and enthusiasm. Remember, you're applying for a role where first impressions matter!
Tailor Your Application:Make sure to tailor your application to the Weekend Receptionist/Welcome Host role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in this role!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it’s a great way to explore more about Waylands and what we stand for!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Personality
As a Weekend Receptionist/Welcome Host, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Share examples of how you've created a positive experience for customers in the past.
✨Know the Company
Do a bit of homework on Waylands Volvo. Understand their values and what makes them stand out in the industry. This will not only help you answer questions but also show that you're genuinely interested in being part of their team.
✨Practice Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you greet and engage with customers.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in the dealership environment.
