At a Glance
- Tasks: Support patient care by managing communications and administrative tasks in a dynamic healthcare environment.
- Company: Join a vibrant Plastic Surgery Department with a positive team spirit.
- Benefits: Enjoy generous holidays, NHS pension, and health services for your well-being.
- Other info: Opportunity to grow in a supportive environment with flexible policies.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: Good education in English and Maths; experience in administration and customer care is a plus.
The predicted salary is between 23970 - 26400 £ per year.
An exciting permanent position has become available within the Plastic Surgery Department, working on gates 28 and 28C. It is a full time role where you will work as a Ward and Assessment Unit Clerk, liaising with visitors, patients and staff, providing an efficient administration service and ensuring patient flow is coordinated. The department has a positive, enthusiastic and dynamic group of staff who need a like minded individual to join the team.
Main duties of the job:
- Communicate with visitors, patients, nursing and medical staff to help ward staff ensure patient care is coordinated safely and effectively.
- Ensure telephone calls and front desk enquiries are handled appropriately and communication is effective between all concerned.
- Ensure all medical notes are collected, collated, sourced and filed appropriately, including scanning of all assessment unit notes onto PPM.
- Ensure the stock levels are managed and supplies are ordered in a timely manner.
- Ensure patient flow is coordinated within the ward area.
- Ensure all relevant follow up appointments are made for all specialities.
- Ensure Trust values and behaviours are adhered to at all times.
Qualifications:
- Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience.
Experience:
- Experience of working with filing systems.
- Experience of good customer or patient care.
- Experience working with IT systems.
- Previous experience in an administration role within a healthcare setting.
- A willingness to learn NHS computer software systems.
Knowledge and Awareness:
- Confidentiality issues.
- Awareness of own limitations.
Skills and Abilities:
- Proven record of excellent filing and organisational skills.
- Develop and maintain positive working relationships.
- Demonstrate effective and clear written, verbal and telephone communication skills.
- Work with demanding workloads and prioritise tasks.
- Maintain a safe working environment for self and others.
- Willingness to take on tasks.
Benefits:
- Access to the NHS pension plan.
- A generous holiday allowance.
- Employee health and wellbeing services.
- Onsite nurseries.
- Childcare vouchers.
- Home electronics schemes.
- Working carers support.
- Carer friendly policies.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward & Assessment Unit Clerk employer: Job Search Place Limited
Join our dynamic Plastic Surgery Department as a Ward & Assessment Unit Clerk, where you will be part of a supportive and enthusiastic team dedicated to providing exceptional patient care. With access to the NHS pension plan, generous holiday allowances, and comprehensive employee wellbeing services, we prioritise your growth and work-life balance in a fulfilling healthcare environment. Our commitment to fostering positive working relationships and offering childcare support makes this an excellent opportunity for those seeking meaningful employment in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Ward & Assessment Unit Clerk
✨Tip Number 1
Get to know the department! Research the Plastic Surgery Department and its staff. Understanding their values and how they operate will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with patients and staff, it’s crucial to demonstrate clear and effective communication. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed filing systems or coordinated tasks. This will highlight your ability to handle the demands of the role.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s super easy to do!
We think you need these skills to ace Ward & Assessment Unit Clerk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Ward & Assessment Unit Clerk. We want to see how you can contribute to our dynamic team!
Show Off Your Communication Skills:Since this role involves liaising with patients, visitors, and staff, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience:If you've worked in a healthcare setting or have experience with filing systems and customer care, make sure to mention it! We love seeing candidates who understand the demands of the role.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward & Assessment Unit Clerk. Familiarise yourself with the key duties mentioned in the job description, such as patient flow coordination and effective communication with staff and patients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to discuss your previous experiences in customer or patient care. Think of specific examples where you effectively communicated under pressure or resolved conflicts. This will highlight your ability to maintain positive working relationships, which is crucial for the team.
✨Demonstrate Organisational Skills
The job requires excellent filing and organisational skills, so come ready to share how you've managed similar tasks in the past. You could mention any experience with filing systems or IT tools that helped streamline processes. This will show that you can handle the demanding workload and prioritise tasks efficiently.
✨Emphasise Your Willingness to Learn
Highlight your eagerness to learn NHS computer software systems and adapt to new challenges. Share any relevant experiences where you quickly picked up new skills or technologies. This will reassure the interviewers that you're not just capable but also enthusiastic about growing within the role.
