At a Glance
- Tasks: Provide HR advice and support to retail colleagues across 750 stores.
- Company: Join a supportive team at B&M Retail, a leading retail company.
- Benefits: Enjoy discounts in stores, a colleague portal, and more perks.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by guiding and coaching a dynamic HR team.
- Qualifications: Experience as a Senior HR Advisor with strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
We're looking to recruit an experienced Senior HR Advisor to join our HR Shared Services team. This is an exciting opportunity to become part of a supportive team, responsible for working with both retail colleagues and managers across 750 stores nationwide, providing generalist HR advice over the phone for a high-volume case load. We're seeking a role model of best practice who can focus on de-escalating any HR issues to help prevent formal processes wherever possible. Acting as the point of escalation for the Shared Service Advisors, you'll also be the main point of contact for line managers, providing practical and solution-focused advice. You'll thrive in a fast-paced, reactive environment, managing multiple priorities and stakeholders at once. This position is office based, 5 days a week in Speke, Liverpool.
In this role, you will:
- Advise, support, and guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management.
- Coach and develop a team of Shared Service Advisors in their day-to-day activities in a fast-paced working environment.
- Provide advice primarily via telephone.
- Balance multiple priorities to ensure smooth resolution of all ER cases.
To be successful, you'll have:
- Experience as a Senior HR Advisor managing a high volume of cases (ideally within retail, but not essential).
- Experience working in a commercial setting with a pragmatic, solution-focused approach.
- Up to date knowledge of employment legislation and the ability to apply HR best practice.
- Strong Microsoft Office skills and confidence using in-house tracking and reporting systems.
- A friendly, supportive, and empathetic approach, with the confidence to challenge and make fact-based, balanced decisions.
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Senior HR Advisor in Wallasey employer: Job Search Place Limited
B&M Retail is an excellent employer, offering a vibrant and inclusive work culture where you can thrive as a Senior HR Advisor. With a focus on employee growth and development, you'll have the opportunity to coach and mentor a team while managing a diverse range of HR cases in a fast-paced environment. Located in Speke, Liverpool, we provide a supportive atmosphere along with fantastic benefits, including store discounts and access to a colleague portal for additional savings.
