At a Glance
- Tasks: Serve guests with exceptional hospitality and ensure a memorable dining experience.
- Company: Join the vibrant team at Edwardian Hotels London, a recognised Great Place to Work.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a passionate team in a fun, rewarding environment that values your growth.
- Qualifications: Previous waiting experience in high-end dining and excellent customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/Waitress for our 5 Star Hotel, The May Fair.
Overview
An amazing opportunity to join the team at The May Fair Kitchen, our iconic 5 Star May Fair Hotel as a Waiter/Waitress. You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens. You will read the needs of tables and serve them as to their preferences. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. You will take payment in accordance with company procedures. You will be competent with IT applications such as Open Table, Adecco, and Micros.
About You
Previous front of house waiting experience of working in a high-end food led operation is essential. Demonstrates excellent attention to detail and customer service skills. Impeccable command of English both written and spoken. A passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter / Waitress employer: Job Search Place Limited
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant and supportive work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our comprehensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement within our iconic 5 Star May Fair Hotel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the menu inside out! When you walk into that interview, be ready to chat about the dishes and drinks like a pro. It shows you're genuinely interested and ready to provide that top-notch service.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios, from taking orders to dealing with complaints. This will help you feel more confident and prepared for any situation that comes your way.
✨Tip Number 3
Network like a champ! Connect with other hospitality professionals on social media or at local events. You never know who might have a lead on a job or can give you insider tips about working at places like The May Fair.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Edwardian Hotels London. Let’s make those unforgettable memories together!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and beverage shine through! Share any experiences that highlight your dedication to providing outstanding service. We want to see how you can bring that passion to our team at The May Fair.
Be Detail-Oriented:Attention to detail is key in the hospitality industry. Make sure to mention any specific instances where your keen eye for detail made a difference in your previous roles. This will show us that you understand the importance of delivering quality service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and expectations outlined in our job description. We appreciate candidates who take the extra step to align with our mission at Edwardian Hotels London.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re serious about joining our amazing team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The May Fair Kitchen. Being able to discuss the dishes confidently and explain the dining concept will show that you're genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Highlighting your attention to detail and ability to handle feedback or complaints will demonstrate that you align with the values of integrity and quality-driven service.
✨Practice Your Communication
Since impeccable command of English is essential, practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face as a waiter or waitress, such as taking orders or addressing customer concerns.
✨Emphasise Your Passion for Hospitality
During the interview, let your enthusiasm for food and beverage shine through. Share why you love working in hospitality and how you can contribute to creating unforgettable memories for guests. This passion can set you apart from other candidates.
