At a Glance
- Tasks: Be the friendly face of STAR, helping visitors and coordinating support.
- Company: Join a community-focused organisation dedicated to personal growth.
- Benefits: Gain valuable experience, enhance your skills, and make a difference.
- Other info: A rewarding opportunity to contribute to positive change in East Sussex.
- Why this job: Empower others while developing your own interpersonal and organisational skills.
- Qualifications: Must be 18+ and willing to undergo a DBS check.
At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Your role as receptionist/duty support is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include:
- Dealing with initial queries
- Coordinating appointments
- Sign posting to support available within the service and the community
We require that you be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Volunteer Front Desk & Visitor Support employer: Job Search Place Limited
At STAR, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture in East Sussex. Our volunteers play a vital role in empowering individuals to transform their lives, and we offer meaningful opportunities for personal growth and development. Join us to make a real difference in the community while enjoying a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Front Desk & Visitor Support
✨Tip Number 1
Make sure to research STAR and understand their mission. When you know what they stand for, you can tailor your approach and show genuine interest during your interactions.
✨Tip Number 2
Practice your greeting and initial responses. As the first point of contact, being friendly and courteous is key. A warm smile and a welcoming tone can make all the difference!
✨Tip Number 3
Be proactive in asking questions during your visit. This shows your eagerness to learn and helps you gather information about how you can best support visitors and coordinate appointments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at STAR.
We think you need these skills to ace Volunteer Front Desk & Visitor Support
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with the role. We love seeing how you can contribute to our mission of supporting individuals in their journey!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if it helps to organise your thoughts better.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Job Search Place Limited
✨Know the Organisation
Before your interview, take some time to research STAR and its mission. Understanding their values and the impact they have on the community will help you connect your answers to their goals during the interview.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone for visitors. Practise a warm and friendly introduction. This will not only show your interpersonal skills but also demonstrate your understanding of the role's importance.
✨Prepare for Common Questions
Think about questions related to customer service and support roles. Be ready to discuss how you would handle difficult situations or queries. Use examples from past experiences to illustrate your problem-solving skills.
✨Show Your Passion for Helping Others
This role is all about supporting individuals in their journey. Share your motivations for wanting to volunteer and how you believe you can make a difference. Authenticity and enthusiasm can really set you apart!
