At a Glance
- Tasks: Be the friendly face of STAR, helping visitors and coordinating support.
- Company: Join a community-focused organisation dedicated to personal growth.
- Benefits: Gain valuable experience, make connections, and contribute to meaningful change.
- Other info: Perfect for those looking to enhance their CV and give back to the community.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Must be 18+ and willing to undergo a DBS check.
At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Your role as receptionist/duty support is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include:
- Dealing with initial queries
- Coordinating appointments
- Sign posting to support available within the service and the community
We require that you be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Volunteer Duty Support employer: Job Search Place Limited
At STAR, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our volunteers to make a real difference in the lives of others. Located in the heart of East Sussex, our hubs provide a vibrant environment where you can grow personally and professionally, with ample opportunities for training and development. Join us to be part of a dedicated team that values compassion, collaboration, and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Duty Support
✨Tip Number 1
Get to know the organisation! Research STAR and understand their mission. This will help you connect with them during your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your greeting and initial responses. As the first point of contact, being friendly and courteous is key. Role-play with a friend to get comfortable with how you’ll interact with visitors.
✨Tip Number 3
Be proactive in asking questions during your interview. Show that you’re eager to learn about the support services available and how you can help coordinate them effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to engage with our digital platforms.
We think you need these skills to ace Volunteer Duty Support
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with the role. We love seeing applicants who understand what we do and how they can contribute to our mission.
Keep It Clear and Concise:While we appreciate detail, make sure your application is easy to read. Use clear language and avoid jargon. We want to get to know you without having to decipher complicated sentences!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Organisation
Before your interview, take some time to research STAR and its mission in East Sussex. Understanding their values and the impact they have on the community will help you connect your answers to their goals.
✨Showcase Your People Skills
As a Volunteer Duty Support, you'll be the first point of contact for visitors. Prepare examples that highlight your experience in dealing with people, whether it's through previous volunteer work or customer service roles. Be ready to demonstrate your friendly and courteous approach.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult visitor?' or 'What does supporting individuals mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of support available within the service or how they measure success in helping individuals grow. This shows your genuine interest in the role and the organisation.
