At a Glance
- Tasks: Co-lead the store, drive performance, and ensure customer satisfaction.
- Company: Join Starbucks, a brand that values community and connection.
- Benefits: Enjoy 28 days holiday, free drinks, and partner discounts.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and grow your leadership skills.
- Qualifications: Experience in retail or hospitality with a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a deputy store manager and help us build the brand’s future. Here your voice is brewed into everything we do.
As a deputy store manager you’ll partner with your store manager to co‑lead the store and deliver outstanding commercial, operational and people results. You’ll have direct accountability for specific business areas – from compliance to training to commercial performance – and lead the store in the absence of the store manager.
Responsibilities
- Co‑lead the store to achieve financial targets, customer satisfaction scores and operational excellence
- Own business areas which could include compliance, labour management or local marketing
- Lead the store leadership team, ensuring clarity of roles and accountability for results
- Forecast future staffing needs, participate in recruitment and selection
- Own partner training; ensure all partners have completed required training and are set up for success
- Act as store manager when required, including full operational and partner accountability
- Monitor store KPIs, analyse performance trends and implement action plans
- Drive cost control and profitability through effective resource planning and waste management
- Close standards and opportunity gaps using the store action plan
- Maintain consistent delivery of brand and operational standards
- Maintain compliance with health & safety, food safety and security standards, including conducting and recording due diligence checks
Qualifications
- Previous experience leading a team in a dynamic, fast‑paced and customer‑focused retail or hospitality environment
- Experience championing a mission and values to create a superior customer experience
- Commercial acumen with the ability to translate metrics into actions
- Comfortable managing both people and operational priorities
- Growth mindset and appetite for growing a leadership career
Benefits
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Store bonus program
- Bean stock options for all partners (own part of Starbucks)
- Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise
- Discounts with local and national retailers through Perks at Work platform
- Life assurance, Home Sweet Loan and Employee Assistance Programme
- Recognition schemes and monetary awards for long service, WOWing customers and partners
- Great long‑term career opportunities in store and support centre
EEO Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
