At a Glance
- Tasks: Support store management, lead team development, and uphold customer service standards.
- Company: Urban Outfitters promotes a creative environment and the 'Peers Training Peers' philosophy.
- Benefits: Opportunity for employee development and advancement within the organisation.
- Other info: Position located at Warehouse 42-56 Seven Dials, London WC2H9LJ.
- Why this job: Join a vibrant team in Covent Garden, fostering creativity and teamwork.
- Qualifications: Strong leadership skills and excellent communication abilities are required.
The predicted salary is between 24000 - 30000 £ per year.
Location: This position is located at Warehouse 42-56 Seven Dials Earlham St, London WC2H9LJ United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.
What You'll Be Doing:
- People: Ability to recruit, motivate, develop and lead a team. Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions). Recognise and develop talented individuals for advancement and growth within the organisation. Uphold Company standards and act as a positive role model to others.
- Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork. Conduct productive daily meetings to ensure that goals are met. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Possess excellent communication skills in both written and verbal form.
- Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment. Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management. Achieve Company-average mystery shop results by upholding the Company's customer service standard.
- Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures. Achieve the store stock loss goals by overseeing adherence to loss prevention practices.
Urban Outfitters Team Leader - Covent Garden, London employer: Job Search Place Limited
Urban Outfitters is located in the heart of Covent Garden, London, offering a dynamic work environment. Employees benefit from a focus on creativity and personal development, with opportunities for career advancement. The team thrives on collaboration and the unique 'Peers Training Peers' approach to training.
