At a Glance
- Tasks: Manage a caseload of Uninsured Loss Recovery claims from start to finish.
- Company: A top-rated law firm with over 30 years of experience.
- Benefits: Competitive salary, performance bonus, and generous holiday scheme.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in clients' lives while developing your legal skills.
- Qualifications: Experience in credit hire or litigation preferred; strong communication skills essential.
The predicted salary is between 25000 - 28000 £ per year.
Office based - Newcastle upon Tyne
Salary: £25,000 - £28,000 DOE + Performance Bonus
We are looking for a File Handler to manage a caseload of Uninsured Loss Recovery (ULR) claims - mainly vehicle damage and credit hire recovery - from start to finish. You will run around 100-140 files, progress cases efficiently, and achieve strong outcomes for clients.
Key Responsibilities- Review new instructions and manage a caseload of 100-140 files
- Handle enquiries from clients, introducers, and third parties
- Maintain accurate file records and key dates (e.g. limitation)
- Negotiate with insurers, solicitors, engineers, and hire companies
- Prepare cases for court proceedings and issue court papers
- Conduct litigation up to and including final hearings
- Assess case prospects and gather supporting evidence
- Previous credit hire and/or litigation experience preferred
- Other relevant claims handling experience also considered
- Knowledge of legal concepts and civil procedure rules
- Excellent client care, attention to detail, and communication skills
- Strong IT skills (MS Office, time recording systems)
- Highly organised with ability to meet deadlines
- Team player with a proactive approach
- £25,000 - £28,000 DOE + performance-based bonus
- 23 days holiday + Bank Holidays (increasing with service)
- Holiday purchase scheme (up to 1 week extra)
- Attendance bonus
- Death in service benefit (after 1 year)
- Company pension (auto-enrolment)
- Employee assistance programme (24-hour helpline)
- Travel-to-work schemes (bike to work, public transport)
- Annual flu jab and eyecare scheme
About Us
We are a Legal 500-recognised law firm with 30+ years' experience in personal injury, clinical negligence, credit hire, and housing disrepair. With offices in Newcastle and Birmingham, we combine legal expertise with a client-focused approach and are proud to be rated "Excellent" on Trustpilot.
Uninsured Loss Recovery (ULR) File Handler - Credit Hire / Small Claims employer: Job Search Place Limited
Join a leading Legal 500-recognised law firm in Newcastle upon Tyne, where you will thrive in a supportive and dynamic work environment. We offer competitive salaries, performance bonuses, and a comprehensive benefits package, including generous holiday allowances and employee assistance programmes. With a strong focus on professional development and a commitment to client satisfaction, we provide an excellent platform for your career growth in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Uninsured Loss Recovery (ULR) File Handler - Credit Hire / Small Claims
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to ULR claims and credit hire. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or case studies to interviews. This will help demonstrate your experience in handling claims and your ability to achieve strong outcomes for clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Uninsured Loss Recovery (ULR) File Handler - Credit Hire / Small Claims
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Uninsured Loss Recovery role. Highlight any relevant experience in credit hire or litigation, and don’t forget to showcase your client care skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing caseloads and negotiating with insurers. Let us know what makes you tick!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of credit hire and litigation processes. Familiarise yourself with the key legal concepts and civil procedure rules that are relevant to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Showcase Your Organisation Skills
Since you'll be managing a caseload of 100-140 files, it's crucial to demonstrate your organisational skills during the interview. Bring examples of how you've successfully managed multiple tasks or cases in the past, and be ready to discuss your methods for keeping track of deadlines and important dates.
✨Practice Your Negotiation Techniques
Negotiation is a big part of this role, so prepare to discuss your experience in this area. Think of specific instances where you've negotiated with insurers or other parties, and be ready to explain your approach and the outcomes. This will highlight your ability to achieve strong results for clients.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the firm and the role. Consider asking about the team dynamics, the types of cases you’ll be handling, or how success is measured in this position. It’s a great way to engage with the interviewer and leave a lasting impression.
