At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Lakeside Hotel & Spa, a vibrant place to work in hospitality.
- Benefits: Enjoy discounts, wellbeing support, free meals, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Join a passionate team and make every guest's stay memorable.
- Qualifications: A friendly attitude, attention to detail, and a love for customer service.
The predicted salary is between 20000 - 25000 £ per year.
As a Housekeeping Assistant, you will play an essential role in maintaining the cleanliness, comfort, and overall presentation of our facilities. You will ensure guest rooms and public areas are kept to a high standard, contributing to a welcoming and enjoyable environment for all guests. Working closely with the housekeeping team, you will support the smooth day-to-day operation of the department, consistently upholding standards of cleanliness, organisation, and guest satisfaction. Your attention to detail and commitment to quality will help create a positive and memorable experience for every guest.
Responsibilities
- Cleaning guest rooms, public areas and leisure facilities to our hotel standards.
- Paying close attention to detail by not compromising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- Reacting to guest requests so that we exceed expectations.
What This Role Requires
- A friendly, professional and confident approach when interacting with guests.
- A passion for delivering excellent customer service and guest experience.
- Good communication and interpersonal skills.
- The ability to work efficiently in a busy environment.
- Strong attention to detail and a commitment to high standards.
- A positive, team-focused attitude and willingness to support colleagues.
- Flexibility, reliability and a genuine enthusiasm for hospitality.
Benefits
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts.
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts.
- Complimentary meal on shift.
- Share of monthly gratuities.
- Employee of the Quarter, with a £100 award.
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony.
- Complimentary use of Pool and Gym facilities.
- Enhanced holiday entitlement with service (up to 33 days).
- Learning and development opportunities, including apprenticeships, structured training and clear career pathways.
Experience is preferable, but not essential as full training will be given. Role will involve some evening work.
Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston employer: Job Search Place Limited
At Lakeside Hotel & Spa, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment where every team member plays a vital role in creating memorable guest experiences. Our commitment to employee wellbeing is reflected in our generous benefits, including discounts, wellbeing support, and opportunities for personal growth through structured training and clear career pathways. Join us in a location that not only boasts stunning views but also fosters a culture of teamwork and excellence, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
