At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two days the same!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset are essential.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 14:00 - 20:00, Thursday 14:00 - 20:00, Saturday 14:00 - 20:00
- Week 2: Sunday 14:00 - 20:00, Wednesday 14:00 - 20:00, Friday 14:00 - 20:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.
Customer Assistant - Food - Ulverston Foodhall employer: Job Search Place Limited
Joining M&S as a Customer Assistant in Ulverston Foodhall means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers opportunities for advancement while ensuring that every team member feels valued and supported. The fast-paced environment not only challenges you but also rewards your hard work with the chance to make a real impact on customer satisfaction and store success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Ulverston Foodhall
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S Food products and their values. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tough situations or recommend products. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be prepared to showcase your digital skills! Since being digitally confident is key, brush up on how to use apps and in-store devices. You could even mention any relevant tech experience during your chat to show you're ready to enhance the customer experience.
✨Tip Number 4
Show your flexibility and teamwork spirit! Share examples from your past experiences where you've adapted to change or worked well in a team. This will demonstrate that you're not just a lone wolf but someone who thrives in a dynamic environment like M&S.
We think you need these skills to ace Customer Assistant - Food - Ulverston Foodhall
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention how you've thrived in high-pressure environments before, as this is key for us at M&S. Show us why you’re the perfect fit for the Customer Assistant role!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, especially in high-pressure situations. This will demonstrate that you can thrive in a busy environment.
✨Emphasise Teamwork
M&S values team players, so be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work atmosphere. This will highlight your ability to fit into their high-energy environment.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any relevant digital tools or apps you’ve used before. Mentioning your familiarity with technology during the interview will show that you’re prepared to enhance the customer experience using M&S’s digital resources.
