At a Glance
- Tasks: Be the friendly face of our practice, helping patients and supporting the clinical team.
- Company: Join a caring team at Uckfield Community Hospital with a strong focus on work/life balance.
- Benefits: Flexible shifts, supportive management, and full training provided.
- Other info: Work in a positive environment with a 'good' CQC rating and excellent patient feedback.
- Why this job: Make a difference in patients' lives while gaining valuable experience in a healthcare setting.
- Qualifications: Great communication skills and ability to work under pressure; no prior experience needed.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic receptionist to join our friendly and welcoming team, uniquely based in Uckfield Community Hospital. The working hours will be 5 hour shifts, 5 days a week, on a rota basis that is planned one month in advance. The shifts vary from a 7.45am to a 3pm start.
Main duties of the job:
- You will be the first point of contact, both face-to-face and over the telephone and must have a professional, empathetic and personable manner.
- The role will involve a variety of administrative duties to support the clinical team and smooth running of the practice.
About us:
We are a three-partner practice, based in semi-rural Uckfield, and currently have a practice population of 8000 patients. We have a CQC rating of 'good' and our recent GP patient survey overall experience was rated at 87%, against a national average of 67%. All staff are well supported by a strong management team, who value the importance of work/life balance.
Job responsibilities:
- Answer general queries and guide patients with practice procedures.
- Arrange appointments.
- Signpost patients to the most appropriate service.
- Support patients with registering at our surgery.
- Answer the telephone and greet patients at the reception desk, always maintaining the highest level of professionalism.
Qualifications:
- Ability to work under pressure.
- Adherence to the strict confidentiality policy.
- Available to work 25 hours per week, 5 hours per day, working a variety of shifts between 7.30am and 8pm. These are agreed at least one month in advance.
- Previous experience in a GP environment would be desirable, but not essential for the right candidate as full training will be provided.
- Experience of working with patients/the public.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Uckfield employer: Job Search Place Limited
Join our dedicated team at Uckfield Community Hospital, where we prioritise a supportive work culture and employee well-being. As a receptionist, you will enjoy flexible working hours with shifts planned in advance, allowing for a healthy work/life balance. With opportunities for professional growth and a commitment to providing excellent patient care, this role offers a meaningful and rewarding career in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Uckfield
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Uckfield
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Job Search Place Limited, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Job Search Place Limited.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Job Search Place Limited.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Job Search Place Limited can really resonate with interviewers and show your commitment to the field.
