At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and strong financial performance.
- Company: Exciting new luxury hotel opening in St Mawes, Cornwall.
- Benefits: Great discounts, exceptional training, enhanced leave, and competitive salary with bonuses.
- Other info: Join a passionate team and enjoy career growth in a vibrant environment.
- Why this job: Shape a unique hospitality experience from the ground up in a stunning coastal location.
- Qualifications: Experienced General Manager with a track record in hotel openings and commercial success.
The predicted salary is between 60000 - 80000 £ per year.
A new chapter in luxury hospitality is coming to St Mawes. This exciting new hotel will bring 56 beautifully designed bedrooms, a vibrant café, and a relaxing spa experience to one of Cornwall's most sought-after coastal destinations. We will be looking for talented, enthusiastic people to join the opening team and help shape something special from the very beginning - creating exceptional guest experiences in a setting defined by style, comfort and seaside charm.
What you will be doing
You will oversee all aspects of hotel operations to ensure exceptional guest experiences, strong financial performance, and a positive working environment. You will lead department heads, drive strategic initiatives, and ensure the property operates in line with brand standards, legal requirements, and company values.
What we are looking for
We are looking to recruit an experienced General Manager who has led hotel openings and can demonstrate meaningful commercial success. Someone who will quickly step into operational roles when needed and maintain exacting standards across the property. Strong commercial and revenue leadership will be key, driving occupancy through agile decision making and proven experience creating a service culture built on warmth, anticipation, and individual attention. We want our team to be coached to recognise and remember guest preferences, and feel appreciated and celebrated in turn.
What we can Offer
- Great hotel and F&B discounts for yourselves, family and friends. We want all our hotels to be a place you are excited to share with those you love.
- Exceptional training and career paths. We are passionate about effective performance management from day one.
- Enhanced maternity and paternity leave for all our managers.
- On site spa/health club membership to keep you healthy and happy.
- A competitive salary with a performance related bonus, rewarding exceptional service.
- Family events and annual award ceremonies, celebrating your wins with you.
General Manager – Luxury Hotel Opening & Operations in Truro employer: Job Search Place Limited
Join us in shaping a new luxury hotel experience in St Mawes, where your leadership will directly influence exceptional guest experiences and a thriving work environment. We pride ourselves on a supportive culture that values personal growth, offering extensive training and career advancement opportunities, alongside competitive benefits like generous discounts, enhanced parental leave, and wellness memberships. Be part of a team that celebrates success and fosters a sense of community in one of Cornwall's most picturesque locations.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Luxury Hotel Opening & Operations in Truro
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. You never know who might have the inside scoop on that perfect General Manager role.
✨Tip Number 2
Showcase your personality! When you get the chance for an interview or informal chat, let your passion for luxury hospitality shine through. Share your vision for creating exceptional guest experiences and how you can lead a team to achieve that.
✨Tip Number 3
Research the company culture! Before any meeting, dive into what makes this hotel unique. Understanding their values and style will help you tailor your approach and demonstrate that you're the right fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting new chapter in luxury hospitality.
We think you need these skills to ace General Manager – Luxury Hotel Opening & Operations in Truro
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to creating exceptional guest experiences. We want to see how you can bring that passion to our new hotel!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience with hotel openings and any commercial successes you've had. We’re looking for someone who can hit the ground running, so show us how your background aligns with what we need!
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality shine in your application. Use a friendly tone and share anecdotes that reflect your leadership style and how you connect with teams and guests alike. We want to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process. Plus, it shows you’re keen on joining our team from the start!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel and its brand thoroughly. Understand their values, mission, and what sets them apart in the luxury hospitality market. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, driven initiatives, or improved guest satisfaction. Be ready to discuss how you can foster a positive working environment and coach your team effectively.
✨Highlight Your Commercial Acumen
Since strong commercial and revenue leadership is key for this role, come prepared with insights on how you've previously driven occupancy and revenue growth. Discuss specific strategies you've implemented and the results achieved, showcasing your ability to make agile decisions that benefit the hotel's bottom line.
✨Emphasise Guest Experience
Exceptional guest experiences are at the heart of this role. Be ready to share your philosophy on service culture and how you plan to instil a sense of warmth and individual attention within your team. Discuss how you would encourage staff to recognise and remember guest preferences, creating memorable stays.
