At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge brand known for its brilliant atmosphere and community focus.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Exciting staff parties, competitions, and emotional support available.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle.
You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor in Truro employer: Job Search Place Limited
Join a vibrant and dynamic team as a Front of House Supervisor, where your leadership will help create an exceptional experience for our customers. With a strong focus on personal development, competitive benefits like shared tips, paid breaks, and generous discounts, plus a supportive work culture that values your contributions, this is an excellent opportunity to grow within a fast-paced and rewarding environment. Located in the heart of the community, you'll play a key role in making our Lounge the go-to destination for locals.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Truro
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their brilliant community.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your communication skills.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers or your team. This will demonstrate your commitment to making every customer leave happy.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Front of House Supervisor in Truro
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:Even if you’re stepping up from a team member role, it’s important to showcase any leadership experience you have. Talk about times when you’ve led a team or taken initiative. We’re looking for someone who can set the pace and inspire others, so don’t be shy about sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us that you’re keen on joining our team at StudySmarter. Let’s get your application in!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the lounge and its offerings. Familiarise yourself with the menu, the vibe, and what makes it special. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to set the pace and maintain high standards, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles and how you overcame them. This could be anything from handling difficult customers to managing busy shifts. Showing that you're driven and can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
