At a Glance
- Tasks: Handle customer queries, manage orders, and assist with export paperwork.
- Company: Join a dynamic team in Manchester focused on high-end customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and collaboration.
- Why this job: Use your language skills to make a real difference in customer satisfaction.
- Qualifications: Fluent in French and German, with strong customer service experience.
The predicted salary is between 28500 - 31500 £ per year.
Location: Manchester
Salary: Circa £30,000 depending on experience
Main Duties:
- Handle all queries received via email and website
- Answer calls from customers and Sales Managers
- Generate orders and data inputting
- Manage customs and export paperwork for deliveries
- Assist colleagues/other departments in busy periods
- Administrative duties as required
Candidate's Profile:
- Fluent in both French and German (both written and verbally)
- Senior experience in customer service (ideally from prestige product/high end customers)
- Experience or knowledge in import/export or customs documents - ideal
- Ability to work under pressure and to deadlines
- Team player and excel in building cooperation
- IT literate
Trilingual French and German Speaking Export Customer Service Advisor employer: Job Search Place Limited
Join a dynamic team in Manchester as a Trilingual French and German Speaking Export Customer Service Advisor, where your language skills and customer service expertise will be highly valued. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your career. With competitive salary packages and a supportive environment, we are committed to making your experience both meaningful and rewarding.
We think you need these skills to ace Trilingual French and German Speaking Export Customer Service Advisor
Fluency in French
Fluency in German
Customer Service Experience
Knowledge of Import/Export Procedures
Experience with Customs Documentation
Data Inputting Skills
Ability to Work Under Pressure
