At a Glance
- Tasks: Plan and optimise delivery routes for timely service and adapt to real-time changes.
- Company: Join a forward-thinking food solutions business with a passion for quality and innovation.
- Benefits: Enjoy 20 days holiday, pension scheme, life assurance, and free lunch on Fridays.
- Other info: Empowering culture with career growth opportunities and exciting events.
- Why this job: Be part of a dynamic team redefining customer experiences in the culinary space.
- Qualifications: Experience in transport planning, strong organisational skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
Who Are The Menu Partners and What Do We Do? We are a forward thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK's leading end to end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever changing market. At The Menu Partners, we don't just supply food, we create smarter, more efficient, and more sustainable ways of working. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day.
This is an exciting opportunity to be part of a highly regarded organisation dedicated to success and a positive, empowering culture.
About the Role
We are seeking an experienced Customer Service Representative to join our dynamic team, leading the delivery of exceptional live events. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills, a positive attitude, and the ability to multitask in a fast paced environment.
Location: Bicester, Oxfordshire
As a Transport Planner your key responsibilities will be:
- Plan and optimise delivery routes, ensuring timely and accurate service for our customers.
- Adapt routes in real time to accommodate urgent changes or operational challenges.
- Ensure compliance with driver working hours and legal regulations, including the Working Time Directive.
- Collaborate closely with Transport Teams to feed operational data into future planning.
- Analyse delivery patterns, vehicle loads, and historical data to continually improve planning accuracy.
What We Are Looking For
- Previous experience in transport planning, logistics, or a related operational role.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication skills for working with drivers, depot teams, and customers.
- Problem solving mindset - adaptable and able to make decisions under pressure.
- Good IT skills and experience using route planning software or transport management systems.
- Attention to detail and accuracy in planning complex delivery schedules.
- Knowledge of HGV operations and regulations.
- Experience in multi depot logistics planning.
- Understanding of transport KPIs and operational reporting.
Why Join Us at The Menu Partners?
Join a fast growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well managed events, and a supportive, resilient team environment. We are committed to supporting your career growth with thorough training and ongoing development. You can also enjoy benefits such as:
- 20 Days holiday + Bank Holiday
- Company Pension Scheme
- Life Assurance
- Lunch Provided on Fridays
- Discounted Products
- Canteen
- Employee Assistance Programme
- Company Events
If you're ready to make an impact in a fast paced environment and contribute to the success of The Menu Partners, apply today and join our team! We are committed to being an equal opportunities employer.
Transport Planner employer: Job Search Place Limited
At The Menu Partners, we pride ourselves on being a forward-thinking food solutions business that fosters a positive and empowering work culture. Located in Bicester, Oxfordshire, we offer our employees exceptional growth opportunities through comprehensive training and development, alongside a range of benefits including generous holiday allowances, a company pension scheme, and regular team events. Join us to be part of a dynamic team dedicated to redefining customer experiences in the culinary space while enjoying a supportive environment that values innovation and collaboration.
