At a Glance
- Tasks: Lead a motivated team, drive sales, and deliver exceptional customer service.
- Company: Join Magnet, the UK's top kitchen provider with over 100 years of experience.
- Benefits: Earn £35,000 - £40,000, enjoy discounts, and access professional development.
- Other info: Embrace growth opportunities in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team and make a real impact in trade sales.
- Qualifications: Customer service skills, leadership experience, and a passion for sales.
The predicted salary is between 35000 - 40000 £ per year.
Step into Magnet as a Store Service Manager. At Magnet, we're looking for an ambitious Store Service Manager who is driven to inspire both their teams and their customers. We're looking for someone who understands the importance of getting it right first time, someone who can help lead teams, manage processes, and deliver a seamless service for both our trade and retail customers.
What's in it for you?
- You will earn a salary of £35,000 - £40,000 (Base £35,000 with uncapped on-target earnings of c£40,000)
- Full design and sales training from day one through our Magnet Learner Journey
- Up to 80% colleague discount on our furniture
- Holiday Purchase Scheme (buy up to 5 extra days holiday)
- Cycle to Work scheme
- Virtual GP access and 24/7 Employee Assistance Platform
- Discounts with over 200 high street brands
- Refer a Friend rewards
- Internal development programmes to help you grow your career with us
What's Involved?
You will be based in our Beckenham store, working closely as part of a fast‑paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects. This role is going to take a lead on the trade side of the store, so building strong trade relationships and supporting with accurate stock management is a priority. As a Store Service Manager growth will be a focus and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by being involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues. You'll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.
What you'll be doing
- Create your recipe for success: You'll drive a positive and collaborative environment that inspires your team to thrive.
- Lead the way: By achieving sales targets and delivering outstanding customer service, you'll play a key role in upholding the 5-star experience we're known for.
- Build lasting connections: You'll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success.
- Embrace your entrepreneurial side: You'll stay ahead of market trends and seize every opportunity to expand and elevate your showroom.
Who we are looking for
We're looking for a passionate customer driven individual who thrives in a trade sales environment and embodies our values: Care, Inspire, Deliver. Here's what you'll need to succeed:
- Customer service and a personable manner
- Desirably an understanding of the trade business
- The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
- Sales motivated and confident working towards targets
- Experience with building great working relationships across teams
- Being proactive around the market trends and competitors
- Flexibility around working hours
- A full driving license
About Magnet
At Magnet, we've been at the heart of British homes for over 100 years. With award winning designs and UK-based manufacturing, we're proud to be the UK's number one specialist kitchen provider. We're now moving into a new phase of growth, with a clear vision and the freedom to evolve at pace. Through it all, our people remain our biggest strength – bringing creativity, pride, and passion to everything we do. As we continue to transform and grow, we welcome fresh thinking, so even if you don't meet every single requirement, we'd still love to hear from you. You will thrive in this role by living and breathing Magnet's core values – Care, Deliver, Inspire.
We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.
Trade Store Service Manager employer: Job Search Place Limited
At Magnet, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and growth. As a Store Service Manager in our Beckenham store, you'll benefit from comprehensive training, generous employee discounts, and numerous development programmes designed to help you advance your career. Join us to be part of a team that values creativity, passion, and the drive to deliver outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Store Service Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Magnet's values and recent projects. This way, you can show how your experience aligns with their mission and demonstrate that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Store Service Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former Magnet employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive and serious about the role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Trade Store Service Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and inspiring teams. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Store Service Manager role. Highlight your leadership skills and any experience in trade sales. We love seeing how your background aligns with our values of Care, Inspire, and Deliver!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage processes effectively, so show us you can communicate well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Magnet team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Magnet's values and how they align with your own. Familiarise yourself with their products and services, especially in the trade sector. This will help you demonstrate your passion for the role and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved processes. Be ready to discuss how you can apply these skills at Magnet to drive sales and enhance customer service.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences at Magnet and share your own insights. This will not only show your interpersonal skills but also highlight your ability to forge strong relationships, which is crucial for the Store Service Manager role.
✨Be Proactive and Adaptable
Demonstrate your understanding of market trends and how they impact the trade business. Share your thoughts on potential opportunities for growth at Magnet. Showing that you're proactive and adaptable will resonate well with the interviewers, as they value individuals who can think ahead and embrace change.
