At a Glance
- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel UK, a global leader in electrical distribution.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Other info: Dynamic work environment with great perks and career growth potential.
- Why this job: Make a real impact by delivering exceptional customer service and driving sales success.
- Qualifications: Passion for customer service and sales experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Kingston upon Hull, England, United Kingdom
Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our Hull branch as a Trade Counter Sales Manager. This is a fantastic opportunity to lead the sales counter, build strong customer relationships, and contribute to the success of the branch. Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
Benefits:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
In this pivotal role, you'll lead the sales counter, build strong customer relationships, and drive profitable sales. You'll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised. Key responsibilities will include:
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well-presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Trade Counter Manager employer: Job Search Place Limited
Rexel UK is an exceptional employer that prioritises employee growth and well-being, offering extensive learning opportunities from day one and a supportive work culture. Located in Kingston upon Hull, our branch provides a dynamic environment where you can thrive while delivering outstanding customer service and driving sales success. With benefits like a contributory pension scheme, generous annual leave, and health and wellbeing initiatives, Rexel UK is committed to ensuring a rewarding and fulfilling career for all its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Manager
✨Tip Number 1
Get to know the company inside out! Research Rexel UK, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Trade Counter Manager at Rexel UK.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trade Counter Manager
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – this will resonate with us at Rexel UK!
Highlight Your Sales Success:Make sure to include any achievements related to sales in your application. Whether it's hitting targets or using innovative techniques to boost sales, we want to see how you can drive success at our trade counter.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. Show us how your skills align with what we’re looking for in a Trade Counter Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at Rexel UK!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products Inside Out
Make sure you’re familiar with the electrical and energy-efficient products that Rexel UK offers. Being able to discuss specific products and their benefits will show your passion for the industry and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you’ve gone above and beyond to meet a customer's needs, as this role is all about building strong relationships and ensuring customer satisfaction.
✨Demonstrate Sales Techniques
Be ready to discuss innovative sales techniques you’ve used before. Whether it’s upselling, cross-selling, or using promotions effectively, showing that you can drive profitable sales will impress the interviewers and align with their goals.
✨Familiarise Yourself with IT Systems
Since the role involves using IT systems like M3 and Vecta, it’s a good idea to brush up on these tools. If you have experience with similar systems, mention it! This will demonstrate your ability to enhance the customer experience through technology.
