At a Glance
- Tasks: Provide top-notch admin support to the Dermatology team and manage waiting lists efficiently.
- Company: Join a dedicated healthcare team focused on patient care and support.
- Benefits: Gain valuable experience, potential for career growth, and work in a supportive environment.
- Other info: Opportunity for a permanent role with excellent training and development.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: GCSEs in English & Maths, plus Excel proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
- Admin & Waiting List Co ordinator
- The closing date is 12 July 2026
We are seeking to recruit an admin and waiting list co ordinator based within the Dermatology team, to provide comprehensive and high quality administrative and clerical support to the department, ensuring an effective and efficient service is delivered within our cancer and surgery waiting list.
To ensure that patients are treated with courtesy, dignity and respect.
There may be potential that this role will become a substantive opportunity.
Main duties of the job
- Support clinicians, doctors, nurses and admin team.
- Work and cover other admin duties within the admin team.
- Ensure all USC referrals are booked in a timely manner to appropriate clinics inc. photo hubs and face to face appointments.
- Review, print and prioritise all USC proformas and minor op forms based on lesion urgency and risk and direct to relevant clinics.
- Enter all information in a timely and accurate manner.
- Manage EPIC lists daily and elevate capacity issues to the Coordinator and keep staff aware of current waiting list times.
- Monitor waiting list and PTL information, initiate appropriate actions to address problem areas to ensure that patients do not breach the Referral to Treatment (RTT) and Faster Diagnosis Standard (FDS) targets.
- Ensure clinics are fully booked maintaining the correct procedure times.
- Ensure staff have clear understanding of all procedures that affect waiting list management and advise any changes.
- Partially book new and follow up patients awaiting a Minor Op appointment in accordance with specific clinical booking rules and notify patients sufficiently.
Qualifications
- Evidence of English & Maths at GCSE level or equivalent.
- Proven experience of Excel spreadsheets.
- Knowledge
- Customer care experience of providing a customer focused service.
- Ability to effectively use Microsoft Office software (Word, Excel, Power Point).
- Knowledge and experience of the Trust patient administrative and information systems.
- Understanding of hospital policies and procedures including the Trust Access Policy.
- Knowledge and experience of a range of computer software packages e. g. e-Referral, PAS etc.
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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