At a Glance
- Tasks: Be the welcoming face for guests and ensure a smooth reception experience.
- Company: Cliveden House, a luxury 5 Red Star hotel in beautiful Berkshire.
- Benefits: Competitive salary, generous leave, team events, and exclusive discounts.
- Other info: Opportunities for training and career development in a dynamic environment.
- Why this job: Join a passionate team and create unforgettable experiences for our guests.
- Qualifications: Experience in hospitality with excellent communication and organisational skills.
The predicted salary is between 28066 - 30000 £ per year.
Cliveden is undeniably special. It's one of the world's finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. What sets us apart is how much we value our team. We're all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it's their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.
We are currently seeking a Receptionist to be the welcoming face and first point of contact for our esteemed guests at Cliveden House. This pivotal role offers an exciting opportunity to contribute to the smooth operation of our reception and ensure an exceptional guest experience. We are looking for an individual with excellent communication skills, a warm and professional demeanour, and a commitment to upholding the highest standards of hospitality.
Our ideal candidate should:
- Possess experience as a hotel receptionist or in a similar front desk role, preferably within a luxury hospitality setting
- Welcome guests with genuine warmth and professionalism, creating a positive and lasting first impression
- Embrace a hands-on approach in managing guest enquiries, arrivals and departures
- Demonstrate excellent organisational skills, multitasking efficiently to handle various reception operations
- Show a commitment to providing exceptional service, promptly addressing guest needs with courtesy and efficiency
- Display a keen interest in continuous improvement of reception procedures to enhance the overall guest experience
- Be proactive and quick thinking, contributing to the efficiency and hospitality of Cliveden House from the moment guests arrive
What's in it for you?
- £31,743 annual salary (Full time - 40 hours)
- £5,500 estimated annual Tronc (non-contractual)
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Uniform provided
- Staff accommodation available if required
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities and so much more
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
Hotel Receptionist in Thatcham employer: Job Search Place Limited
Cliveden House is an exceptional employer that values individuality and fosters a relaxed yet luxurious work environment in the picturesque Berkshire countryside. With a strong commitment to employee growth, we offer excellent training opportunities, competitive salaries, and a range of benefits including generous leave, team events, and exclusive discounts at our luxury properties worldwide. Join us to be part of a dedicated team that prioritises both outstanding guest experiences and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Thatcham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Thatcham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
