At a Glance
- Tasks: Be the go-to person for tenants during roofing projects, ensuring smooth communication.
- Company: Join a dedicated team focused on improving social housing in Mansfield.
- Benefits: Competitive salary, temp to perm opportunity, and a chance to make a difference.
- Other info: Great opportunity for career growth in a meaningful role.
- Why this job: Help residents feel supported while enhancing their living spaces.
- Qualifications: Experience in social housing and strong communication skills are a must.
The predicted salary is between 38844 - 40817 £ per year.
We are currently recruiting for an experienced Tenant Liaison Officer to join a social housing roofing replacement scheme in Mansfield. This role will support a programme of pitched roof replacement works being carried out on occupied properties, acting as the key point of contact between residents, site teams, and the client.
The successful candidate will have previous experience working within social housing refurbishment or planned maintenance projects and be confident managing resident communication throughout the duration of works.
The Role
- Acting as the main point of contact for tenants throughout roofing works
- Building positive relationships with residents and maintaining regular communication
- Issuing notices and keeping tenants updated on schedules and progress
- Handling tenant queries, concerns, and complaints professionally
- Carrying out resident visits before, during, and after works
- Supporting site teams to minimise disruption to occupied properties
- Recording resident feedback and maintaining accurate records
- Working closely with Site Managers and operational teams
Requirements
- Previous experience as a Tenant Liaison Officer within social housing essential
- Experience working on occupied refurbishment or planned maintenance schemes
- Strong communication and customer service skills
- Ability to manage challenging situations professionally and empathetically
- Excellent organisational and administrative skills
- Full UK driving licence preferred
Tenant Liaison - Social Housing Refurbishment Projects employer: Job Search Place Limited
Join a forward-thinking company that prioritises community engagement and tenant satisfaction in the heart of Mansfield. We offer a supportive work culture that values your contributions, alongside opportunities for professional growth within the social housing sector. With competitive salaries and a commitment to employee development, we ensure that you can make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison - Social Housing Refurbishment Projects
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Job Search Place Limited!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Job Search Place Limited that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Tenant Liaison - Social Housing Refurbishment Projects
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Job Search Place Limited. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Job Search Place Limited.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Job Search Place Limited!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Job Search Place Limited resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Tenant Liaison - Social Housing Refurbishment Projects position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
