At a Glance
- Tasks: Manage service bookings and keep customers informed about their vehicle care.
- Company: Join a family-run business that values inclusion and fairness.
- Benefits: Salary up to £30,000, 22 days holiday, increasing with service, and comprehensive training.
- Why this job: Be part of a supportive team while making a difference in customer-focused auto care.
- Qualifications: Experience in the motor trade, excellent communication skills, and a full UK driving license.
The predicted salary is between 30000 - 30000 £ per year.
Ford & Slater Peterborough is looking for a Technical Service Advisor for their depot in Chester-le-Street. The role offers a salary of up to £30,000, along with comprehensive training through DAF Academy and various employee benefits, including 22 days of paid holiday, increasing to 25 with service.
The ideal candidate will have:
- Experience in the motor trade
- Excellent communication skills
- A full UK driving license
You will be responsible for managing service bookings, keeping customers informed, and preparing invoice documentation.
Join a family-run business that values inclusion and fairness.
Technical Service Advisor — Customer-Focused Auto Care employer: Job Search Place Limited
Ford & Slater Peterborough is an excellent employer that prioritises employee development through comprehensive training at DAF Academy, ensuring you have the skills to excel in your role as a Technical Service Advisor. With a supportive family-run culture, generous holiday allowances, and a commitment to inclusion and fairness, you'll find a rewarding environment that values your contributions and fosters growth within the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Advisor — Customer-Focused Auto Care
✨Tip Number 1
Network like a pro! Reach out to folks in the motor trade, especially those who might know someone at Ford & Slater. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Practice explaining technical concepts in simple terms, as you'll need to keep customers informed and engaged.
✨Tip Number 3
Show your passion for customer service! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Service Advisor — Customer-Focused Auto Care
Some tips for your application 🫡
Show Your Passion for Auto Care:When writing your application, let us see your enthusiasm for the motor trade. Share any relevant experiences or stories that highlight your love for cars and customer service. This will help us understand why you're a great fit for our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Technical Service Advisor role. Highlight your communication skills and any experience managing service bookings. We want to see how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our family-run business!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common technical issues and solutions, as well as the services offered by Ford & Slater. This will show that you're genuinely interested in the role and can speak confidently about the industry.
✨Show Off Your Communication Skills
As a Technical Service Advisor, you'll need to keep customers informed and manage service bookings. Practice explaining complex technical information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your past experience where you've successfully resolved issues or improved customer satisfaction. This will help you illustrate your problem-solving skills and customer focus.
✨Emphasise Teamwork and Inclusion
Since Ford & Slater values inclusion and fairness, be ready to discuss how you work well in a team. Share experiences where you've collaborated with others to achieve a common goal, and highlight your commitment to creating a positive work environment.
