At a Glance
- Tasks: Lead a dynamic payroll team and ensure high-quality service delivery.
- Company: Join UKSBS, a leading public sector business service provider.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Embrace a culture of continuous improvement and innovation.
- Why this job: Make a real impact in transforming payroll services for the public sector.
- Qualifications: Experience in payroll management and strong leadership skills required.
The predicted salary is between 34101 - 34101 £ per year.
It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We are now seeking an experienced Payroll Team Leader to join our team. This is a great opportunity for an experienced payroller to take the next step in their career.
Responsibilities
- Lead, coach and develop a team of staff to deliver high quality payroll services, promoting an inclusive and collaborative team culture.
- Oversee the end to end processing of complex, high volume payrolls across multiple public sector clients and terms and conditions.
- Ensure full compliance with HMRC regulations, pension scheme rules and audit requirements.
- Maintain up to date knowledge of payroll legislation and public sector pay policy.
- Maintain robust internal controls and support external and internal audits.
- Contribute to the development and maintenance of standard operating procedures and knowledge resources.
- Foster and develop a proactive and customer centric approach to service delivery, including delivering high quality end user experiences.
- Be the first point of contact for complaints and escalations via Customer Support Services, providing advice in line with policy and best practice.
- Build and maintain strong relationships with fellow Team Leads, internal stakeholders, 3rd parties and clients to deliver seamless end to end service.
- Lead the team through change, building and supporting a resilient team.
- Champion a culture of continuous improvement, driving process improvements to enhance operational efficiency and service quality.
Qualifications & Experience
- Demonstrable experience in payroll and shared services and ability to prioritise own and team workload in a fast paced environment to meet deadlines and SLAs.
- Experience of leading and developing a small to medium team.
- First class oral and written communication skills.
- Strong stakeholder management and influencing skills.
- High level of numeracy, accuracy and attention to detail.
- Experience of problem solving and decision making in a fast paced environment.
- Demonstrates and fosters a strong customer service orientation.
- Process improvement mindset.
- Proficient in HR systems (Oracle, Workday).
- Strong knowledge of UK payroll legislation and statutory requirements.
- Maths and English GCSE, grade A C or equivalent experience.
- Ability to explain payroll information to non payroll colleagues and end users.
- CIPP qualification or equivalent level of payroll experience would be advantageous.
- Knowledge of payroll best practice.
- Experience in management of third party suppliers.
Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. We are an inclusive and Disability Confident employer and welcome all applications.
Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon employer: Job Search Place Limited
At UKSBS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Swindon & Newport where innovation meets public service. Our commitment to employee development is evident through our inclusive culture and focus on continuous improvement, ensuring that every team member has the opportunity to grow and thrive in their career. Join us as we lead the transformation of public sector payroll services, and enjoy the benefits of working in a supportive team that values collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and public sector space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to payroll management and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific challenges you've faced in payroll processing and how you overcame them. Highlighting your ability to handle high-volume payrolls will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Payroll Team Leader role!
We think you need these skills to ace Payroll Team Leader: Lead High-Volume Public Sector Pay in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Team Leader role. Highlight your experience in payroll and team leadership, and don’t forget to mention any relevant qualifications like CIPP. We want to see how you fit into our vision of transforming payroll services!
Showcase Your Skills:In your cover letter, showcase your first-class communication skills and your ability to manage stakeholders. We’re looking for someone who can lead a team and foster a customer-centric approach, so make sure to give examples of how you've done this in the past.
Be Clear and Concise:When writing your application, be clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for attention to detail, so make sure there are no typos or errors!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at UKSBS!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Payroll Stuff
Make sure you brush up on your knowledge of UK payroll legislation and public sector pay policies. Be ready to discuss how you've navigated complex payroll situations in the past, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in previous roles. Think about specific instances where you fostered a collaborative culture or handled team challenges, as this will demonstrate your ability to lead effectively in a fast-paced environment.
✨Be Customer-Centric
Since the role involves a strong customer service orientation, come prepared with examples of how you've delivered high-quality service in the past. Highlight any experiences where you resolved complaints or improved user experiences, as this will resonate well with the interviewers.
✨Embrace Change and Improvement
The organisation is transforming, so be ready to discuss how you've managed change in your previous roles. Share your ideas on process improvements and how you've driven operational efficiency, as this will align with their goal of continuous improvement.
