At a Glance
- Tasks: Be the friendly face of our clinic, helping clients and their pets during emergencies.
- Company: Join Vets Now, the UK's top emergency pet care provider.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 32100 - 32100 £ per year.
Part Time Veterinary Receptionist £15.46ph plus benefits
About Vets Now
Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Sutton.
Key Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Monday from 19:00 to 23:00, Saturday from 12:00 to 23:00 and Sunday from 14:00 to 23:00
Week 2: Tuesday and Friday from 19:00 to 23:00 Plus, a fair share of bank holidays.
Why Vets Now?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You - reward gateway giving discounts and cashback with 100's of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions - 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Receptionist - Part Time in Sutton Coldfield employer: Job Search Place Limited
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. With competitive pay, generous benefits including a cash health plan, CPD allowances, and family-friendly policies, employees are encouraged to grow and thrive in their roles. Located in Sutton, our team enjoys a collaborative culture that values diversity and inclusivity, making it a rewarding place to work for anyone looking to make a difference in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vets Now. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your experience in client support and administration, as these are key for the receptionist role.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist - Part Time in Sutton Coldfield
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping pets and their owners.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the job description. Mention specific responsibilities from the role, like client support or administration, and explain how you've handled similar tasks in the past.
Keep It Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and bullet points where necessary to make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research Vets Now. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Common Scenarios
As a receptionist, you'll be the first point of contact for clients during stressful times. Prepare for situational questions that may arise, such as how you would handle an upset client or manage multiple calls at once. Practising these scenarios can boost your confidence.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to listen actively and respond clearly. You might even want to share examples from past experiences where your communication made a difference in a challenging situation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff's professional development. This shows you're engaged and serious about the position.
