At a Glance
- Tasks: Be the friendly face for clients in emergency situations and manage clinic admin.
- Company: Join Vets Now, the UK's top provider of emergency pet care.
- Benefits: Enjoy competitive pay, annual leave, health plans, and discounts.
- Other info: Flexible evening and weekend shifts with opportunities for growth.
- Why this job: Make a real difference in pets' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for animal care.
The predicted salary is between 32100 - 32100 £ per year.
Part Time Veterinary Receptionist £15.46ph plus benefits
About Vets Now
Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Sutton.
Key Responsibilities
- First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Monday from 19:00 to 23:00, Saturday from 12:00 to 23:00 and Sunday from 14:00 to 23:00
Week 2: Tuesday and Friday from 19:00 to 23:00 Plus, a fair share of bank holidays.
Why Vets Now?
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You - reward gateway giving discounts and cashback with 100's of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions - 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Part-Time Veterinary Receptionist (Evenings & Weekends) in Sutton Coldfield employer: Job Search Place Limited
Vets Now is an exceptional employer, offering a supportive and compassionate work environment for those passionate about animal care. With competitive pay, generous benefits including a cash health plan, CPD allowances, and family-friendly policies, employees are encouraged to grow and thrive in their roles. Located in Sutton, our team enjoys a collaborative culture that values diversity and inclusivity, making it a rewarding place to work for anyone looking to make a difference in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Veterinary Receptionist (Evenings & Weekends) in Sutton Coldfield
✨Tip Number 1
Get to know the company! Research Vets Now and understand their mission in emergency pet care. This will help you connect with the team during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a veterinary receptionist, you'll be the first point of contact for clients. Role-play with friends or family to get comfortable handling calls and in-person interactions.
✨Tip Number 3
Be ready to showcase your empathy! In emergency situations, clients need reassurance. Think of examples from your past experiences where you've provided support and comfort to others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Vets Now family.
We think you need these skills to ace Part-Time Veterinary Receptionist (Evenings & Weekends) in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion for Pets:When you're writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in customer service. We want to see that you genuinely care about providing the best support for our furry friends and their owners.
Tailor Your Application:Make sure to customise your application to fit the role of a Veterinary Receptionist. Highlight your skills in communication and administration, as these are key for us. Use examples from your past experiences that demonstrate how you can handle emergency situations with grace and efficiency.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Vets Now!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Familiarise yourself with the responsibilities of a Veterinary Receptionist. Understand what it means to be the first point of contact for clients, especially in emergency situations. This will help you demonstrate your awareness and readiness to handle the role during the interview.
✨Showcase Your People Skills
As a Veterinary Receptionist, you'll need to be friendly and reassuring. Prepare examples of how you've successfully interacted with clients or customers in the past. Highlight your ability to stay calm under pressure, as this is crucial when dealing with distressed pet owners.
✨Brush Up on Administrative Skills
Since you'll be managing administrative duties, be ready to discuss your experience with booking appointments and handling financial transactions. Bring up any relevant software or systems you've used before, as this shows you're prepared to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's operations and team dynamics. This not only shows your interest in the position but also helps you gauge if Vets Now is the right fit for you. Consider asking about their approach to client support during emergencies.
