Director, Product Support in Surrey

Director, Product Support in Surrey

Surrey Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead logistics support for the innovative Zephyr air system and ensure operational excellence.
  • Company: AALTO, a pioneering Airbus subsidiary in stratospheric technology.
  • Benefits: Flexible working, competitive pension, bonus scheme, and a focus on well-being.
  • Other info: Dynamic role with opportunities for growth in a supportive environment.
  • Why this job: Join a cutting-edge team transforming aerospace with solar-powered technology.
  • Qualifications: Bachelor's degree in engineering or logistics and aerospace logistics experience.

The predicted salary is between 80000 - 100000 £ per year.

AALTO, a global leader in Stratospace based in Farnborough, is an Airbus subsidiary that manufactures, operates and delivers services with its solar powered stratospheric platform Zephyr. Zephyr enables continuous flight for months at a time and operates above 60,000 ft, providing direct to device connectivity and high resolution Earth observation. AALTO operates in a new operational layer between most of air traffic and low Earth orbit, delivering services such as environment monitoring, border observation, natural disaster tracking and connectivity for unconnected communities.

The Director, Product Support is responsible for the strategic planning, execution and oversight of all logistics support activities and In Service Support (ISS) across the lifecycle of the Zephyr systems. This role ensures that logistics considerations are embedded in the design, development, production, deployment and sustainment phases to optimise readiness, reduce lifecycle costs and enhance system availability. The position is based in Farnborough, UK and reports directly to the Chief Programme & Delivery Officer within the Programme Management department.

Responsibilities

  • Organise the 'Entry into Service' of the platform as Zephyr enters commercialisation.
  • Lead the development and execution of Integrated Logistics Support (ILS) strategies for the Zephyr Air System including creation of processes, procedures and associated tools.
  • Lead the ISS activities for the Zephyr Air System for operations.
  • Manage cross functional teams responsible for logistics that directly support:
    • Maintenance planning
    • Supply chain (repair cycle, consumables and rotable spares)
    • Technical documentation
    • Support to training devices
    • Ground support equipment from needs identification to full operational implementation
    • Facilities and infrastructure
    • IT based systems support
  • Interface with Engineering and Airworthiness to ensure that design changes are captured for Maintainability, Testability and Reliability requirements.
  • Identify requirements for PBIT, CBIT, IBIT and external tools to increase operational availability and review maintenance trend data with the airworthiness department to improve reliability (Line Maintenance and MRO).
  • Oversee the development of logistics documentation including LSA and technical manuals (IETMs).
  • Ensure compliance with applicable military and commercial standards.
  • Work closely with the Director of CAMO and the Maintenance Control section of CAMO to ensure on time availability of air system spares and Engineering Services, manage ILS program performance, improve schedule and budget through KPI monitoring and provide regular reports to senior leadership.
  • Lead continuous improvement efforts to enhance product supportability and reduce total ownership costs.

Experience

  • Bachelor's degree in engineering, logistics or related field.
  • Demonstrated experience in aerospace logistics, including a leadership role.
  • Experience working within an operational aviation environment.
  • Deep understanding of ILS principles and logistics support elements in aerospace programs and In Service Support (ISS).
  • Familiarity with defence and commercial aerospace standards and regulatory requirements.
  • Experience with ILS modelling tools and LSA databases.

Key Skills

  • Strategic thinking and program management.
  • Strong leadership and team development.
  • Excellent communication and stakeholder engagement.
  • Analytical mindset and systems thinking.
  • Proficiency in logistics modelling tools.
  • Ability to make operational decisions in a high pressure environment.

At AALTO, we offer an exceptional work environment that values well being and rewards dedication, providing flexible working and a competitive pension plan along with a bonus scheme that acknowledges contributions. AALTO HAPS Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Director, Product Support in Surrey employer: Job Search Place Limited

AALTO, a pioneering Airbus subsidiary based in Farnborough, offers an exceptional work environment that prioritises employee well-being and fosters professional growth. With a strong commitment to innovation in aerospace logistics, AALTO provides flexible working arrangements, a competitive pension plan, and a bonus scheme that recognises individual contributions, making it an attractive employer for those seeking meaningful and rewarding careers in the cutting-edge field of stratospheric technology.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Product Support in Surrey

Join Aerospace Forums and Groups

Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.

Attend Industry Conferences

Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.

Spotlight Your Projects

Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!

Apply Directly on Company Websites

When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Job Search Place Limited for a Director, Product Support. This often puts your application in front of the right people faster than just waiting for job boards!

We think you need these skills to ace Director, Product Support in Surrey

Strategic Planning
Integrated Logistics Support (ILS)
Logistics Management
Cross-Functional Team Leadership
Maintenance Planning
Supply Chain Management
Technical Documentation Development

Some tips for your application 🫡

Show Off Your Technical Skills:When applying for the aerospace engineering role at Job Search Place Limited, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!

Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.

Show Your Passion in Your Cover Letter:At Job Search Place Limited, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.

Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.

How to prepare for a job interview at Job Search Place Limited

Brush Up on Your Technical Knowledge

Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Job Search Place Limited.

Showcase Your Projects with Confidence

Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.

Prepare for Technical Interviews

Expect some technical questions or even problem-solving exercises during your interview with Job Search Place Limited. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.

Emphasise Your Passion and Teamwork Skills

As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Job Search Place Limited love seeing candidates who not only have technical skills but also fit well within their team culture.