At a Glance
- Tasks: Support residents with tenancy management and provide practical advice.
- Company: Join a dynamic social housing business focused on inclusivity.
- Benefits: Enjoy 28 days leave, health plans, and great discounts.
- Other info: Flexible part-time role with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or supported living preferred; strong communication skills needed.
The predicted salary is between 17.99 - 17.99 £ per hour.
Salary: Up to £26,284 pro rata (£17.99 per hour)
Location: Heenan Court, Worcester
Basis: Permanent, Part Time working 28 hours per week across 4 days
Are you a People Person? Can you make a difference to our resident's lives? Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We have an opportunity for a Supported Living Officer to join our specialist housing team based at Heenan Court, Worcester, with occasional travel to nearby schemes and Platform Housing offices when required. You will work alongside your colleagues in the Supported Living team to provide a comprehensive tenancy management service to residents at the Heenan Court property, as well as other facilities in Worcester when required. This is a role where you can look forward to full support and guidance from your colleagues to ensure a first-class service is provided.
The Supported Living Officer will maintain regular contact with customers, carry out visits and complete administration for a variety of tenancy types. You will ensure temporary accommodation tenancies are sustainable to enable customers to move on effectively to more permanent housing. This is a part-time role, working 28 hours per week, four days per week between Monday and Friday.
What could you be doing?
- Providing a housing and tenancy management service to maximise tenancy sustainment.
- Being a regular and flexible customer contact for the residents, providing practical and preventative support and advice.
- Responding to reports of Anti-Social Behaviour in line with policies and procedures and logging cases using the in-house database system.
- Providing effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks.
- Responding, investigating and taking timely action to reported breaches of tenancy/leasehold agreements.
What are some things that we need from you?
- Experience within the Housing sector or in Supported Living would be preferred.
- Ideally have experience with people who have experienced homelessness or other vulnerable customers.
- Customer focused and may have experience of working with customers to solve complex issues.
- Great interpersonal skills and used to communicating with people from diverse backgrounds.
- Keen to deliver high standards with an ability to look to improve services.
- Confidence using digital devices, ICT software and systems.
- An Enhanced DBS check is also required for this role.
- Full UK driving licence and based within the Worcestershire area.
What are some of our great benefits?
- 28 days annual leave (pro rata) with the opportunity to buy and sell leave.
- Family friendly policies.
- Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Non-contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies.
- Reward & Recognition scheme with retailer discounts and cash back.
- Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
- Supportive working environment with great learning and development opportunities.
If this sounds like the role for you and you want to find out more, please.
Supported Living Officer (Worcester) employer: Job Search Place Limited
Platform is an exceptional employer, offering a dynamic and inclusive work environment for Supported Living Officers at Heenan Court, Worcester. With a strong focus on employee wellbeing, we provide generous benefits such as 28 days annual leave, family-friendly policies, and comprehensive health plans, alongside ample opportunities for professional growth and development. Join us to make a meaningful impact in the lives of our residents while enjoying a supportive team culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Officer (Worcester)
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Job Search Place Limited, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Job Search Place Limited. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Job Search Place Limited's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Supported Living Officer (Worcester)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Job Search Place Limited. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Job Search Place Limited.
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Job Search Place Limited.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Supported Living Officer (Worcester) at Job Search Place Limited.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Job Search Place Limited that you're ready to hit the ground running in the Supported Living Officer (Worcester) role.
