At a Glance
- Tasks: Lead a dynamic team, ensuring smooth service and high standards in our Covent Garden café.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Earn £13.50 per hour plus tips, with opportunities for growth and development.
- Other info: Join a supportive team committed to inclusivity and personal growth.
- Why this job: Make a real difference while honing your leadership skills in a vibrant café environment.
- Qualifications: Confident leadership skills and a passion for great customer service.
The predicted salary is between 28000 - 32000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés.
After a busy few months, we're now hiring Supervisors/Senior Baristas for our Covent Garden branch.
You Will:- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track - stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end‑of‑day tasks.
- Provide on‑the‑job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters' values through your communication, work ethic, and attention to detail.
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience - always watching, improving, and stepping in when needed.
- Practical and adaptable - equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren't being met.
- Committed to being a positive influence - creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café's daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.
Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips employer: Job Search Place Limited
At Redemption Roasters, we are not just about serving great coffee; we are dedicated to making a meaningful impact by transforming lives through employment opportunities for those affected by the criminal justice system. Working in our Covent Garden café offers a vibrant and supportive work culture where you can develop your leadership skills while contributing to a noble cause. With competitive pay, tips, and a commitment to employee growth, we provide a unique environment that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into Redemption Roasters and soak up the atmosphere. Chat with the team, observe how they interact with customers, and get a feel for their values. This will help you tailor your approach and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice your leadership skills! Think about times you've led a team or helped others out. Be ready to share specific examples during your interview that highlight your ability to keep things running smoothly and support your teammates. We want to see how you can step up when it counts!
✨Tip Number 3
Show off your passion for coffee and community! Talk about why you love working in hospitality and how you align with our mission at Redemption Roasters. We’re all about making a difference, so let us know how you can contribute to that positive impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. Mention something specific from your chat to remind us of your enthusiasm and fit for the role. It’s a simple way to stand out and keep the conversation going!
We think you need these skills to ace Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission at Redemption Roasters. Share any experiences that highlight your enthusiasm for great coffee and hospitality!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or stepped up in challenging situations.
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and share stories that reflect your character and how you align with our values.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about changing lives through coffee, so think about how your values align with theirs. Be ready to share why you’re passionate about supporting programme participants and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or stepped up in a challenging situation. Highlight your ability to keep things running smoothly and how you’ve supported teammates in the past.
✨Demonstrate Guest Experience Focus
Redemption Roasters places a strong emphasis on guest experience. Think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would ensure guests feel welcome and how you’d handle any issues that arise during service.
✨Be Ready to Discuss Feedback
In this role, giving and receiving feedback is crucial. Prepare to talk about how you’ve provided constructive feedback to colleagues in the past and how you’ve handled receiving feedback yourself. This shows you’re committed to creating a positive and inclusive environment.
