At a Glance
- Tasks: Lead a dynamic team, ensuring smooth service and high standards in our Covent Garden café.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through training and employment.
- Benefits: Opportunities for leadership growth, coaching support, and a positive work environment.
- Other info: Join a supportive team committed to inclusivity and personal development.
- Why this job: Make a real difference while developing your skills in a vibrant café setting.
- Qualifications: Confident leadership skills, adaptability, and a passion for guest experience.
The predicted salary is between 25000 - 30000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés.
After a busy few months, we're now hiring Supervisors/Senior Baristas for our Covent Garden branch.
You Will:- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track - stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end‑of‑day tasks.
- Provide on‑the‑job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters' values through your communication, work ethic, and attention to detail.
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience - always watching, improving, and stepping in when needed.
- Practical and adaptable - equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren't being met.
- Committed to being a positive influence - creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café's daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that is something that you want.
Supervisor - Full-time - Covent Garden employer: Job Search Place Limited
At Redemption Roasters, we pride ourselves on being more than just a café; we are a community dedicated to making a difference. Working in our Covent Garden branch offers you the chance to lead a passionate team while contributing to our mission of reducing reoffending through meaningful employment. With a supportive work culture that prioritises personal growth and development, you'll find ample opportunities to enhance your leadership skills and make a positive impact on both your colleagues and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Full-time - Covent Garden
✨Tip Number 1
Get to know the café culture before your interview. Pop in for a coffee, chat with the staff, and soak up the vibe. This will not only help you understand their values but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or handled a busy shift. Be ready to share how you kept things running smoothly and supported your teammates – that’s exactly what they’re looking for!
✨Tip Number 3
Prepare to discuss how you create a welcoming environment. Redemption Roasters values hospitality, so think about how you can demonstrate your commitment to guest experience and team support during your chat.
✨Tip Number 4
Don’t forget to express your passion for their mission! Show that you’re excited about supporting programme participants and making a difference. It’ll set you apart and show you’re aligned with their goals.
We think you need these skills to ace Supervisor - Full-time - Covent Garden
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for the industry and how you can contribute to our café's vibe.
Highlight Your Leadership Skills:As a Supervisor, we want to see your leadership style shine through. Use examples from past roles where you've led a team or managed a busy shift, showing us how you keep things running smoothly under pressure.
Emphasise Teamwork and Support:We value a supportive environment, so make sure to mention how you’ve helped teammates in the past. Talk about your approach to coaching newer staff and how you foster a positive atmosphere in the workplace.
Tailor Your Application:Take a moment to customise your application for us. Refer to our mission and values, and explain how your personal goals align with what we do at Redemption Roasters. We love seeing candidates who are genuinely excited about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through coffee training, so think about how your values align with this. Be ready to share why this mission resonates with you and how you can contribute to it.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or stepped up in a challenging situation. Highlight your ability to keep things running smoothly and how you’ve supported your teammates in the past.
✨Emphasise Guest Experience
Redemption Roasters is focused on creating a warm and welcoming environment for guests. Think of specific instances where you’ve gone above and beyond to enhance customer experience. Be ready to discuss how you would ensure that every guest feels valued and cared for during their visit.
✨Be Ready to Adapt
In a busy café environment, adaptability is key. Prepare to discuss how you handle pressure and unexpected situations. Share examples of when you’ve had to switch roles quickly or assist in different areas, whether it’s behind the coffee bar or in the kitchen. This will show that you’re practical and ready for anything!
