At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in our Lounge.
- Company: Join a fast-growing business with a focus on community and great service.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be the heart of our Lounge, shaping an amazing environment for guests and staff.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are special because of the people who run them. We seek a super‑brilliant leader to run our Lounge, ensuring each shift delivers a fantastic customer experience and an outstanding workplace for the community.
Responsibilities
- Lead your team to deliver 14 great shifts each week.
- Own the Lounge operations and create an amazing, unique environment for staff and guests.
- Ensure every customer leaves happy.
- Manage KPIs, labour, stock, food safety, customer sentiment and budget in line with brand standards.
- Deliver training and recruitment for front‑of‑house staff up to Assistant Manager level.
Qualifications
- Current or previous role as General Manager, Assistant Manager, Deputy Manager or Restaurant Manager.
- Background in restaurants, bars, cafés or coffee shops.
- Experience managing a bar environment with freshly made food and drinks.
- Proficient in managing through clear KPIs, making decisions on labour, stock, food safety, customer sentiment and budgets.
- Experience in back‑of‑house operations and kitchen team management is preferable.
Benefits
- Overtime pay for every hour worked beyond contracted hours.
- Staff food on every shift; 50% off food and drinks (including alcohol) from day one at all three brands: Lounge, Cosy Club and Brightside.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays), pro‑rated.
- Enhanced maternity and paternity pay after 2 years service.
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast‑growing business.
- Achievable bonuses and tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off.
General Manager in Stretford employer: Job Search Place Limited
Join a vibrant and dynamic team as a General Manager, where your leadership will shape an exceptional customer experience and foster a supportive workplace culture. With benefits like overtime pay, generous staff discounts, and opportunities for personal development, you'll thrive in a fast-growing environment that values your contributions. Enjoy a work-life balance with 28 days of holiday and the chance to progress your career in a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Stretford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Stretford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
