At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings at a leading Toyota dealership.
- Company: Join Listers Group Limited, a reputable automotive company with a focus on customer care.
- Benefits: OTE of £38,000, 25 days holiday, and a company pension.
- Other info: Engaging work environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Passion for customer care and previous experience in service roles.
The predicted salary is between 34000 - 40000 £ per year.
Listers Group Limited is hiring a Senior Service Advisor for their Toyota dealership in Stratford-upon-Avon. The role involves delivering top-notch customer service, supporting the Service Manager, and efficiently managing vehicle bookings.
Responsibilities
- Deliver top-notch customer service
- Support the Service Manager
- Efficiently manage vehicle bookings
Qualifications
- Strong passion for customer care
- Previous experience in service roles
- Engaging interpersonal skills
Benefits
- OTE of £38,000 with benefits including 25 days holiday and a company pension.
Senior Service Advisor & Team Lead - Automotive in Stratford-upon-Avon employer: Job Search Place Limited
Listers Group Limited is an exceptional employer, offering a vibrant work culture that prioritises customer care and employee development. Located in the picturesque Stratford-upon-Avon, employees enjoy competitive benefits including an OTE of £38,000, 25 days of holiday, and a supportive environment that fosters growth and teamwork within the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Advisor & Team Lead - Automotive in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Listers Group. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for service advisor roles. We recommend practising your responses with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for customer care during the interview. Share specific examples from your past experiences that highlight your skills and how you’ve gone above and beyond for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Service Advisor & Team Lead - Automotive in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your strong passion for customer care. We want to see how you’ve gone above and beyond in previous roles to deliver top-notch service.
Tailor Your Experience:Don’t just list your previous jobs; tailor your experience to match the responsibilities of the Senior Service Advisor role. We’re looking for specific examples that demonstrate your ability to support a Service Manager and manage bookings efficiently.
Engaging Interpersonal Skills Matter:Your interpersonal skills are key! Use your application to showcase how you connect with customers and colleagues alike. We love seeing candidates who can engage effectively and create a positive atmosphere.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer, as this role is all about delivering top-notch service.
✨Familiarise Yourself with the Automotive Industry
Do some research on the automotive industry, especially regarding Toyota and its values. Understanding the brand will help you connect better during the interview and show your genuine interest in the role.
✨Prepare for Team Leadership Questions
Since this position involves supporting the Service Manager and leading a team, be ready to discuss your leadership style. Think of times when you've successfully managed a team or resolved conflicts, and be prepared to share those stories.
✨Practice Your Booking Management Skills
As managing vehicle bookings is a key responsibility, consider how you would handle scheduling conflicts or high-demand periods. Prepare to discuss any relevant experience you have in managing appointments or logistics effectively.
