Assistant store manager- Stratford- London in Stratford-upon-Avon

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. Its namesake company, established in 1981, produces a range of products under the signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men's and women's ready-to-wear, eyewear and a full line of fragrance products. Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Who You Are

You take ownership of store operations and team leadership, working collaboratively to drive business performance. As Assistant Store Manager, you share responsibility for building a high-performing team, meeting operational budgets, and developing a proactive business strategy alongside the management team. You bring strong communication skills, a collaborative mindset, and a positive, energetic approach to challenges.

What You'll Do

• People: Inspire, lead, and coach the store team to foster a culture of accountability and high performance. Support recruitment, training, and development to build a team of dedicated Michael Kors brand ambassadors.
• Sales and Service: Lead by example on the sales floor, driving results and holding yourself and the team accountable. Analyze performance reports and implement action plans to exceed expectations. Manage the client database proactively to enhance customer engagement and increase sales. Collaborate on local customer events to generate additional revenue. Ensure consistent client communication using all available clienteling tools.
• Operations: Maintain inventory integrity through scheduled audits and bi-annual inventories. Utilize company communication platforms effectively and take appropriate action on updates.

You’ll Need to Have

• Proven retail and management experience in a fast-paced environment
• Strong leadership and collaboration skills
• Proficiency in leveraging technology to enhance sales and customer experience
• Ability to perform under pressure and adapt to a dynamic retail setting
• Excellent organizational, interpersonal, and follow-up skills with attention to detail
• Familiarity with retail KPIs and Microsoft Office
• Fluency in English and effective communication skills

What We Offer

• Cross-Brand Discounts & Private Employee Sales - Enjoy exclusive savings across all Capri brands.
• Vacation Allowance - Recharge with paid time off throughout the year.
• Internal Mobility Across Capri Brands - Explore new career paths within the broader Capri network.
• Employee Assistance Program - Confidential support for mental, emotional, and financial wellbeing.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.