At a Glance
- Tasks: Ensure client success and satisfaction by strengthening relationships and executing engagement strategies.
- Company: Forrester UK, a leader in customer success and client advocacy.
- Benefits: Competitive salary, professional development, and opportunities to work with top-tier clients.
- Other info: Fast-paced environment with opportunities to engage with C-suite executives.
- Why this job: Make a real impact by driving client value and renewal rates.
- Qualifications: Strong communication and project management skills, B2B experience preferred.
The predicted salary is between 50000 - 65000 £ per year.
Forrester UK is seeking a Customer Success Manager who will play a vital role in ensuring the success and satisfaction of the company's largest clients. This role involves strengthening client relationships, advocating for client needs, and executing engagement strategies that drive renewal rates and value.
The ideal candidate will bring strong communication and project management skills, along with a proven ability to build business relationships at various levels, including C‑suite executives. Experience in a fast‑paced, B2B environment is preferred.
Strategic Client Success Manager II employer: Job Search Place Limited
Forrester UK is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where innovation thrives. With a focus on client success, employees are empowered to build meaningful relationships and drive impactful strategies, all while enjoying comprehensive benefits and opportunities for professional development in a collaborative environment.