Storytellers/Guest Services Team Member

Storytellers/Guest Services Team Member

Seasonal 20000 - 25000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Engage guests with captivating stories and lead dynamic guided tours at Loch Ness.
  • Company: Join a passionate team dedicated to creating unforgettable experiences.
  • Benefits: Seasonal work with flexible hours and bespoke training provided.
  • Other info: Exciting opportunity to work in a vibrant environment from June to September 2026.
  • Why this job: Be part of an iconic Scottish legend and make lasting memories for visitors.
  • Qualifications: Passion for storytelling and excellent communication skills.

The predicted salary is between 20000 - 25000 £ per year.

We are looking for passionate, engaging individuals to become part of our Storytellers/Guest Services team and help us create unforgettable moments for our guests. Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a Storyteller/Guest Services Team Member, you'll play a central role in bringing the stories, science and magic of Loch Ness to life. Whether you're welcoming guests at the start of their adventure, answering enquiries and supporting admissions, or leading dynamic guided tours, you'll help ensure each visitor enjoys a warm, memorable and immersive experience.

These seasonal positions will be active between June and September of 2026 with a selection of different hours. Through our exceptional, bespoke training program you will have the skills to deliver memorable and enjoyable guided tours, deliver guest engagement across the attraction and work as a team to provide every guest with an exceptional experience.

Storytellers/Guest Services Team Member employer: Job Search Place Limited

Join our vibrant team at Loch Ness, where we celebrate the rich history and enchanting stories of this iconic location. As a Storyteller/Guest Services Team Member, you'll not only engage with guests but also benefit from our tailored training programme that fosters personal growth and teamwork. Experience a supportive work culture that values creativity and passion, making every day an opportunity to create unforgettable moments for visitors from around the world.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Storytellers/Guest Services Team Member

Get in Early: Embrace the Seasonal Rush

In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!

Join Local Hospitality Groups

Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!

Show Your Face: Walk-Ins Matter

In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!

Use Seasonal Hiring Platforms

Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Job Search Place Limited are constantly looking for enthusiastic seasonal workers like you!

We think you need these skills to ace Storytellers/Guest Services Team Member

Guest Engagement
Storytelling
Communication Skills
Customer Service
Teamwork
Guided Tour Delivery
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.

Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!

Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Job Search Place Limited.

Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Job Search Place Limited. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!

How to prepare for a job interview at Job Search Place Limited

Know Your Menu Inside Out

With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!

Brush Up on Your Customer Service Skills

In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.

Flexibility is Key

Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.

Showcase Your Team Spirit

Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.