At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and ensure smooth operations.
- Company: Join Pasta Evangelists, the UK's fastest-growing pasta brand with a passion for innovation.
- Benefits: Earn £14.50 per hour plus tips, enjoy duty-free discounts, and 28 days of paid leave.
- Other info: Flexible hours with exciting team socials and pasta tastings await you!
- Why this job: Be part of a vibrant team in a fast-paced airport environment while sharing your love for pasta.
- Qualifications: Previous supervisory experience in food and beverage, strong leadership, and excellent communication skills.
The predicted salary is between 14.5 - 14.5 £ per hour.
At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Team Leader to join our fast-paced team. As a Team Leader you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role contributes to ensuring high-quality customer service, maintaining operational efficiency, and maximising revenue generation. You will play a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.
Opening hours: from 2.00am to 10.00pm from Monday to Sunday
Responsibilities:
- Supervise and motivate the team, ensuring they are well-trained and equipped to deliver exceptional service.
- Assign tasks and provide guidance.
- Oversee day-to-day operations, including inventory management, stock replenishment, and cash handling.
- Ensure adherence to health and safety protocols and maintain cleanliness standards.
- Lead by example in providing excellent customer service.
- Assist the Assistant Manager to handle customer inquiries, resolve complaints, and strive to enhance customer satisfaction.
- Assist the Assistant Manager to implement strategies to drive sales and maximise revenue generation.
- Monitor sales performance, identify opportunities for upselling, and contribute to the development of promotional activities.
- Ensure compliance with airport regulations, company policies, and procedures.
- Stay updated on relevant industry standards and implement necessary changes to maintain compliance.
- Foster a collaborative work environment within the team.
Who you are:
- Previous experience in a supervisory role within the food and beverage industry, ideally in a fast-paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering excellent customer service and have a customer-centric approach to your work.
- Strong leadership qualities and can effectively lead and motivate a team to achieve goals.
- Excellent organisational skills and pay attention to detail to ensure smooth operations and compliance with standards.
- Promote dynamic environments and can adapt quickly to changing circumstances and priorities.
- Excellent communication skills, both verbal and written, and can effectively communicate with diverse stakeholders.
- Flexibility in hours, airport shifts can start at 3am.
- Strong problem-solving skills and can effectively resolve issues as they arise, making quick decisions when necessary.
- A pasta lover!
What we can offer:
- An hourly rate of £14.50 per hour, plus tips.
- Join a dynamic, fast-moving & diverse team.
- Duty free discounts excluding alcohol and cigarettes.
- Regular team socials and pasta tastings.
- Free Pasta Evangelists products.
- Referral bonus scheme.
- Cycle to work scheme.
- 28 days of paid annual leave (bank holidays inclusive).
Who we are:
Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado. Building on this success, we are now disrupting Britain's pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries - they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway. At the same time, we continue to expand our fresh pasta takeaway concept, available on and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day. Our state of the art Pastificio in Acton, West London - the largest in the UK - enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what's possible in this beloved category. Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience. Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.
Store Team Leader employer: Job Search Place Limited
Pasta Evangelists is an exceptional employer, offering a vibrant and dynamic work environment within the bustling airport setting. As a Team Leader, you will benefit from competitive pay, generous annual leave, and unique perks like duty-free discounts and regular team socials, all while being part of a passionate team dedicated to delivering outstanding customer service. With opportunities for personal growth and development in a rapidly expanding company backed by industry leaders, this role is perfect for those looking to make a meaningful impact in the food and beverage sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
