At a Glance
- Tasks: Engage with customers, build relationships, and support sales in a vibrant retail environment.
- Company: Join END., a fashion-forward retailer rooted in culture and community.
- Benefits: Enjoy 28 days holiday, staff discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values your input and passion for fashion.
- Qualifications: Experience in customer service, charisma, and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like‑minded individuals who shared a passion within this ever‑evolving culture. Since then, END. has become a technology‑led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer‑centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success.
Responsibilities
- Network amongst the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.
- Support the store team in its combined efforts to maximise sales and heighten Company profile.
- Outwardly display exemplary service techniques driving excellence of service as a basic standard.
- Support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
- Maintain an awareness of product and merchandising standards, replenishing stock and following VM guidelines.
- Share your in depth knowledge of the product we sell and the industry within which we work with our customer base.
- Handle all financial transactions professionally assuming accountability for accuracy.
Qualifications
- You must have experience in a customer facing role, ideally within luxury fashion or a related industry.
- Ambition within the Retail function - we want to develop you within our business.
- You must be sociable and charismatic with an innate ability to engage with and interact with all customer types.
- You should be able to demonstrate excellent written and verbal communication skills.
Benefits
- 28 days holiday (pro‑rata including bank holidays)
- 16 Hours per week
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
Don’t worry if you don’t hit every criteria, we’re always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.
Store Service Advisor (Part-Time) employer: Job Search Place Limited
END. is an exceptional employer that fosters a vibrant work culture in Newcastle, where fashion enthusiasts thrive. With a strong emphasis on employee development, generous benefits including a healthcare cashback plan and a pension scheme, and a supportive environment that values customer relationships, END. ensures that every team member feels valued and empowered to grow within the company. Join us to be part of a dynamic team that celebrates creativity and community.
