At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Feel-good fashion brand with over 55 years of making style accessible.
- Benefits: 40% staff discount, healthcare options, and flexible working patterns.
- Other info: Join a diverse and inclusive culture focused on positive change.
- Why this job: Shape the future of fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for fashion.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT US
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE
As our St Albans Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win!
About you
You have previous store/deputy management experience.
You have a track record of effectively leading and managing a team.
You identify yourself as a New Look brand adorer.
You have a history of delivering and exceeding KPI's and key objectives.
Commercial acumen.
Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
WHATS IN IT FOR YOU
40% staff discount plus friends & family discounts throughout the year.
Access to our reward platform for external discount and offers.
Option to join our Healthcare Private Medical Scheme.
Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you.
All employees are covered by our life assurance policy from day one.
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service).
Do your bit for the environment and save money with our Cycle2Work scheme.
DIVERSITY & INCLUSION STATEMENT
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Store Manager - St Albans employer: Job Search Place Limited
At New Look, we pride ourselves on being a vibrant and inclusive employer that champions personal growth and development. As the Store Manager in St Albans, you'll enjoy a supportive work culture that values collaboration and creativity, alongside fantastic benefits like a generous staff discount, access to private healthcare, and flexible working patterns. Join us in shaping the future of fashion while making a meaningful impact on our customers' shopping experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - St Albans
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're a true New Look enthusiast ready to embody their brand spirit.
✨Tip Number 2
Practice your pitch! Think about how your previous experience aligns with the Store Manager role. Be ready to share specific examples of how you've led teams, exceeded KPIs, and created a customer-obsessed atmosphere in your past roles.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the New Look family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the fashion world.
We think you need these skills to ace Store Manager - St Albans
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how it resonates with your personal style. This will help us see your genuine enthusiasm for the role.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired teams in the past and the results you've achieved together. We want to know how you can bring that energy to our St Albans store!
Be Customer Obsessed:We’re all about delivering exceptional customer service, so in your application, share examples of how you've gone above and beyond for customers in previous roles. Show us that you understand what it means to create a customer-obsessed atmosphere!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture while you’re at it!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the New Look brand. Familiarise yourself with their values, recent campaigns, and what makes them stand out in the fashion industry. This will not only show your passion but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you foster a customer-obsessed atmosphere and encourage collaboration among team members.
✨Demonstrate Commercial Acumen
Be ready to discuss how you’ve previously identified opportunities to improve store performance and exceed KPIs. Think of specific instances where your commercial decisions led to increased sales or enhanced customer satisfaction, as this will resonate well with the interviewers.
✨Engage with Customer Experience Scenarios
Prepare for situational questions about customer service. Think about how you would handle various scenarios, such as a dissatisfied customer or a busy sales period. Show that you can maintain a positive shopping experience while managing the team's performance under pressure.
