At a Glance
- Tasks: Lead a vibrant team, ensuring excellent customer service and unique shopping experiences.
- Company: Join Beyond Retro, a passionate team dedicated to sustainable fashion.
- Benefits: Enjoy career development, quarterly bonuses, and exclusive retail discounts.
- Other info: Embrace a culture of inclusivity and innovation in a dynamic retail environment.
- Why this job: Make a positive impact on the planet while showcasing your creativity in fashion.
- Qualifications: 2+ years in retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Beyond Retro! We are home to a passionate all‑star team of vintage and fashion experts committed to recycling while delivering a one‑of‑a‑kind experience to our fashion‑forward customers across Sweden, UK and globally. We offer a unique career path defined by creativity and paved with exciting, original fashion sourced from around the world.
At Beyond Retro, we believe that encouraging you to be your authentic self makes us better. We embrace equal opportunities for all employees. We know that our people are our best asset and we will continue to build and foster an environment that allows our people to feel included, valued and heard. We are committed to constructing and supporting an inclusive and diverse workforce that truly reflects the global communities we operate within and encourages people from all backgrounds to apply.
Beyond Retro managers are role models who reflect the individuality, values and culture of our company and have a genuine passion for the Beyond Retro Brand. You are creative and adaptable, handling multiple demands and changing priorities while always maintaining your commercial focus. You encourage innovation, originality and the open exchange of ideas with your team. Above all, you strive to provide a unique shopping experience to every customer through the delivery of excellent customer service and product presentation in a unique and vibrant environment.
You will report to the Area Manager and collaborate to achieve store objectives:
- Be a Learning and Development Champion to support you and your team's personal development and promote a learning culture.
- Collaborate with all other departments to boost sales and improve operations.
Competently deliver best practices in performance management (weekly one2ones, Individual Development Plans, Coaching etc) to ensure your team meet the expectations of their roles and grow within the business. Drive succession across all roles in your store. Be confident in managing underperformance and promptly and fairly conduct disciplinary procedures. Be a motivational leader who prioritises developing individuals' key skills; customer service, product placement, standards and time management, stock loss etc.
Drive sales throughout the year and achieve set financial targets. Oversee Visual Merchandising & floor layouts to ensure displays are commercial and in line with company branding. Confidently access & use available data (Reports, Tableau, Netsuite Reports) for strategic planning. Maintain awareness of market trends, regularly tour vintage and high street competition and share insights with Area manager, other store managers and team.
Efficiently manage item movement, recoveries and rotations (stock on & off floor) so offering is maximised with fresh relevant stock and meets Ideal Offering requirements. Impact warehouse efficiencies and security of product; manage secure & timely deliveries, maintain clean and organised backstocks and returns and strictly adhere to packing and labelling procedures. Impact sustainability and the bottom line by operating with a scarcity mindset. Drive down operation costs and environmental impact by smart management of operations, payroll, stock loss, supplies etc. Reduce stock loss by adhering to all stock loss prevention procedures (Fitting rooms, bag checks, security gate management, giraffing, tagging etc). Assume total accountability for store Health & Safety by upholding Company Health & Safety regulations at all times. Perform SOS (Store Standards checks) on a monthly basis. Ensure individuals are fully compliant in necessary till operations, cash handling, POS and inventory software.
All Beyond Retro Managers display these behaviours:
- Build Trust
- Act with integrity
- Encourage others
- Encourage innovative thinking
- Coach people
Preferred Qualifications/Competencies:
- A minimum of 2 years' experience working in a retail environment, ideally in a supervisory or managerial role.
- Strong leadership and customer management abilities.
- Experience in the retail fashion industry would be an asset.
- Customer service-oriented.
- Excellent communication and interpersonal skills.
- A good human who cares about their peers.
What we can offer you:
- Career development opportunities.
- Quarterly bonus.
- Discounted retail benefits.
- A chance to help the planet.
Store Manager (Soho) - UK employer: Job Search Place Limited
At Beyond Retro, we pride ourselves on being an exceptional employer that champions creativity and individuality in a vibrant retail environment. Our commitment to inclusivity and personal development ensures that every team member feels valued and empowered to grow, while our unique focus on sustainability allows you to contribute positively to the planet. With competitive benefits, including career advancement opportunities and a supportive work culture, joining our Soho team means becoming part of a passionate community dedicated to delivering a one-of-a-kind shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Soho) - UK
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Beyond Retro's values and mission. Show us how your passion for vintage fashion aligns with our commitment to sustainability and creativity.
✨Tip Number 2
Practice your storytelling skills! We love hearing about your experiences, so prepare some examples that highlight your leadership and customer service abilities. Make sure to showcase how you've encouraged innovation in your previous roles.
✨Tip Number 3
Network like a pro! Connect with current or former Beyond Retro employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows us you're genuinely interested in being part of our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a great way to reiterate your enthusiasm for the role and remind us why you’d be a fantastic fit for Beyond Retro.
We think you need these skills to ace Store Manager (Soho) - UK
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for fashion and vintage. Authenticity is key!
Tailor Your Application:Make sure to customise your application to reflect how your experience aligns with the Store Manager role. Highlight your leadership skills and any relevant retail experience that showcases your ability to drive sales and manage a team.
Showcase Your Creativity:Since we value originality, include examples of how you've encouraged innovation in previous roles. Whether it’s a unique merchandising idea or a creative way to engage customers, we want to hear about it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our Beyond Retro family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Brand
Before the interview, dive deep into Beyond Retro's values and culture. Familiarise yourself with their unique approach to vintage fashion and sustainability. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated teams in the past, handled underperformance, or encouraged innovative thinking. Be ready to discuss your approach to coaching and developing team members.
✨Be Commercially Savvy
Brush up on your commercial awareness by researching current market trends in retail and fashion. Be prepared to discuss how you would drive sales and manage stock effectively. Mention any experience you have with data analysis tools like Tableau or Netsuite, as this will highlight your strategic planning skills.
✨Emphasise Customer Experience
Beyond Retro places a strong emphasis on providing a unique shopping experience. Think of specific instances where you've gone above and beyond for customers. Share your ideas on how to enhance customer service and product presentation in a vibrant retail environment.