At a Glance
- Tasks: Lead a dynamic team, drive customer satisfaction, and create an inviting atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £40,000 salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Enjoy opportunities for bonuses and career growth in a supportive environment.
- Why this job: Be part of a vibrant culture that values diversity and empowers your leadership skills.
- Qualifications: Proven leadership experience and a passion for developing successful teams.
The predicted salary is between 40000 - 40000 £ per year.
Location: Costa Guildford The Friary Ctr 34, Unit 34, The Friary Centre, Guildford, Surrey, United Kingdom
Up to £40,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you'll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward thinker with one eye on where we're heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Guildford Friary employer: Job Search Place Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Guildford, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the chance to earn bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in crafting success and making a meaningful impact in our community, all within a supportive culture that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Guildford Friary
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve successfully managed teams and driven customer satisfaction in the past.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about being a brand ambassador by exuding confidence and warmth right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them why you’d be a great fit for the Store Manager role at Costa.
We think you need these skills to ace Store Manager - Guildford Friary
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about why you want to work at Costa and how you can contribute to that 'Costa buzz' we all know and love.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your experience in managing and developing successful teams. Share specific examples of how you've motivated others and driven results in previous roles.
Tailor Your Application:Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you understand what we're looking for in a candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining the Costa family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique selling points. Being able to discuss the different types of coffee and what makes them special will show your passion for the brand and your commitment to customer satisfaction.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved team performance, as this aligns perfectly with what they’re looking for in a Store Manager.
✨Emphasise Customer Service
Be ready to discuss your approach to creating a strong customer service culture. Share stories that demonstrate how you've gone above and beyond to meet customer needs and drive positive experiences, which is crucial for boosting NPS.
✨Align with Their Values
Research Costa's core values and think about how your personal values align with theirs. Be prepared to discuss how you embody traits like 'Courage to Challenge' and 'Win with Warmth' in your previous roles, showing that you're a great fit for their culture.
