At a Glance
- Tasks: Drive customer performance and lead team development while ensuring operational excellence.
- Company: Join Morrisons Daily, a community-focused convenience store chain in Crawley, West Sussex.
- Benefits: Enjoy 28 days of annual leave, a 15% colleague discount, and access to health support.
- Other info: Flexibility for early mornings, late nights, and weekends is required.
- Why this job: Lead your store like your own business and engage with the local community.
- Qualifications: Experience in retail or hospitality is beneficial; strong leadership qualities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business!
Key Responsibilities
- Customer & Commercial Performance: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise.
- Team Leadership & Development: Oversee all people activities; from recruitment and induction to training and ongoing development. Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential.
- Operational Excellence: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. This role requires flexibility, including early mornings, late nights, and weekend work.
- Community Engagement: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support.
About you
We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities:
- People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture.
- Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things.
- Hands On Attitude: A willingness to 'roll up your sleeves' and work alongside your team to support the delivery of day to day store objectives.
- Resilience: High level of personal resilience and strong problem solving skills to navigate challenges effectively.
Benefits
- Salary: We don't advertise salary, but we will discuss it early in the process to match your experience with the correct compensation.
- Annual leave: 28 days holiday
- Colleague Discount: 15% discount across convenience, supermarkets and online
- Company Pension: Contributory scheme
- Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme
- Health & Wellbeing Support: Access to Vita Health & Aviva digital GP
- 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards
We are an equal opportunities employer and welcome applications from all sections of the community.
Store Manager - Convenience Crawley West Sussex employer: Job Search Place Limited
Morrisons Daily offers a contributory pension scheme and an internal leadership school for career development. Located in Crawley, West Sussex, the company values community engagement and provides health and wellbeing support. Join a team that champions inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Convenience Crawley West Sussex
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Job Search Place Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Job Search Place Limited!
We think you need these skills to ace Store Manager - Convenience Crawley West Sussex
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Job Search Place Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Job Search Place Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Job Search Place Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
