At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive store performance.
- Company: Join a vibrant company that values inclusivity and positive culture.
- Benefits: Enjoy leadership training, social events, and opportunities for career growth.
- Other info: Diverse workplace with exciting travel and development opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: 2+ years in a leadership role with strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in‑store requirements are followed in order to deliver best‑in‑class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Virtue‑Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
- Recruitment: Responsible for the recruitment, pre‑boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Employee Engagement: Develop and motivate your team through development plans and feedback, in‑store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Guest Experience: Ensure a guest‑first approach, building strong guest relations through your local community in accordance with our brand behaviour principles and hereby increase overall guest loyalty.
- Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget.
- Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Qualifications
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of employees
- Excellent interpersonal skills
- Motivated to become a people‑centric leader
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4‑wall compliance.
- Employee Engagement: Employee engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4‑wall EBITDA.
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
We welcome individuals from all backgrounds and encourage diversity in our workplace.
Store Manager - 299 Fulham Road London employer: Job Search Place Limited
Join our vibrant team at our Fulham Road store, where we prioritise a positive work culture that celebrates inclusivity and teamwork. As a Store Manager, you will benefit from extensive leadership and educational programmes, ensuring your professional growth while enjoying a dynamic environment filled with social events and community engagement. With opportunities for travel and career advancement, this role offers a rewarding path for those looking to make a meaningful impact in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 299 Fulham Road London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings at our store. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching our company culture and values. We love people-centric leaders, so think about how you can showcase your leadership style and how it aligns with our mission.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled team dynamics or guest experiences in the past – we want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Fulham Road.
We think you need these skills to ace Store Manager - 299 Fulham Road London
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see how you lead and motivate your team. Share specific examples of how you've developed your team members or improved employee engagement in your previous roles.
Highlight Guest Experience Focus:Make sure to emphasise your commitment to creating great guest experiences. We love to hear about times you've built strong relationships with customers or improved service standards in your store.
Be Clear on Operational Excellence:We’re all about maintaining high operational standards. In your application, detail your experience with stock handling, safety compliance, and how you've managed to meet or exceed performance targets.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led a team in the past. Discuss your approach to motivating team members and how you’ve handled challenges. This will demonstrate your capability to lead effectively in alignment with the company's virtues.
✨Engage with Guest Experience Strategies
Prepare to talk about your ideas for improving guest loyalty and engagement. Think about how you can build strong relationships within the local community and create memorable experiences for customers.
✨Understand Operational Requirements
Brush up on key operational standards like hygiene and safety regulations. Be prepared to discuss how you would maintain these standards while also achieving sales targets and optimising store performance.
