At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: A friendly attitude and commitment to great customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
A warm, friendly personality: You'll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
Why Join Us? At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We'll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: Caught your interest? Want to know more? Take a look at or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant employer: Job Search Place Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Loanhead, Edinburgh, our store offers a dynamic work environment where you can start as a Store Assistant and potentially advance to management roles within the Travis Perkins Group. With comprehensive training, generous benefits, and a supportive culture, we ensure that every team member has the opportunity to thrive while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Be ready to showcase your enthusiasm! When you walk into that interview, let your personality shine. Show them that you're excited about the role and ready to roll up your sleeves. A positive attitude can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Store Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail. We value hard work and a positive attitude above all!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Toolstation family!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store Assistant does at Toolstation. Familiarise yourself with the tasks mentioned in the job description, like handling deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since you'll be the friendly face of Toolstation, it's crucial to demonstrate your warm personality during the interview. Share examples of how you've provided great customer service in the past, even if it’s from a different context. Remember, they value attitude over experience!
✨Be Ready for Practical Questions
Expect questions about how you'd handle busy periods or difficult customers. Think of scenarios where you’ve had to stay calm under pressure or helped someone find what they needed. This will show that you can think on your feet and are ready to roll up your sleeves.
✨Express Your Commitment to Growth
Toolstation is all about helping you grow within the company. Be prepared to discuss your career aspirations and how you see yourself progressing from a Store Assistant to potentially managing your own store. This shows that you're not just looking for a job, but a long-term opportunity.
