At a Glance
- Tasks: Lead shifts, deliver excellent service, and create memorable guest experiences.
- Company: Join the vibrant team at Alton Towers Resort, a top UK entertainment destination.
- Benefits: Earn £13.40/hour, enjoy free Merlin Magic Pass, and access discounts and support.
- Other info: Be part of a diverse team that values everyone and supports your growth.
- Why this job: Grow your hospitality career in a fun, dynamic environment with real progression opportunities.
- Qualifications: Experience in food & beverage is great; leadership skills are a bonus!
Are you passionate about hospitality, great food, and delivering memorable guest experiences? At Alton Towers Resort, we're looking for a confident and enthusiastic Restaurant & Bar Team Leader to join our team. Whether you're already leading shifts or ready to take the next step in your hospitality career, this is a fantastic opportunity to develop your skills in one of the UK's most iconic entertainment destinations. Working as part of a Food & Beverage team, you'll help create memorable experiences for our guests while supporting the smooth day‑to‑day running of our restaurants and bars.
At Aramark, we believe in developing our people. We'll provide the training, support, and career progression opportunities you need to grow and succeed, with real opportunities to progress within the site and across the wider business.
What You’ll Be Doing
- Supporting Duty Managers to deliver high operational standards across restaurant and bar areas
- Leading shifts and ensuring smooth day‑to‑day service
- Supporting the team with guest enquiries and delivering excellent customer service
- Helping maintain cleanliness, food safety, and operational standards
- Completing daily checks and ensuring procedures are followed
- Coaching, motivating, and supporting team members to perform at their best
- Driving sales opportunities and helping achieve business targets
- Creating a positive, energetic, and supportive team culture
What We’re Looking For
- Previous experience in a restaurant, bar, cafe, or food & beverage environment
- Leadership or supervisory experience is desirable but not essential
- A passion for hospitality and delivering exceptional guest experiences
- Strong communication and interpersonal skills
- Ability to stay organised and perform well in a busy environment
- Positive attitude with a hands‑on approach to teamwork
- Applicants must be aged 18 or over due to the nature of the role
Benefits
- Competitive hourly rate of £13.40
- Merlin Magic Pass – free tickets for you and your family to use at Merlin theme parks and attractions
- On‑site discounts across Merlin theme parks and attractions
- Benefits app: access to 100s of discounts, online GP access, mental health support and our Employee Assistance Programme
- Free uniform
- Ongoing training and development
- The opportunity to work in a fun and dynamic environment
- Free staff parking
About Aramark
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team. Join us in fostering a workplace where everyone can achieve their full potential.
Restaurant & Bar Team Leader in Stoke-on-Trent employer: Job Search Place Limited
At Alton Towers Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates hospitality and teamwork. With competitive pay, comprehensive training, and a commitment to employee growth, we provide our Restaurant & Bar Team Leaders with the tools they need to thrive in one of the UK's most iconic entertainment destinations. Enjoy unique benefits like free Merlin Magic Passes, discounts across attractions, and a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bar Team Leader in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant & Bar Team Leader in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
