At a Glance
- Tasks: Support the Shop Manager and ensure excellent customer service while inspiring your team.
- Company: Join Birds Bakery, a friendly and warm environment focused on teamwork.
- Benefits: Enjoy 4 weeks annual leave, increasing to 5 weeks, plus bank holidays.
- Other info: Flexible hours and opportunities for personal growth in a dynamic retail setting.
- Why this job: Be part of a vibrant team and make a real impact in a beloved local bakery.
- Qualifications: Supervisory experience is a plus, but a passion for motivating others is key.
The predicted salary is between 12 - 15 £ per hour.
Location: Birds Bakery, 14 High Street, Uttoxeter, ST14 7HT
Hours: 25.5 hours per week across Monday to Saturday
Employment Type: Part-time
Purpose: You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities:
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop's sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in up selling to ensure opportunities are maximised.
- Managing staff rotas on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
- Be compliant with company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensuring our displays are fully stocked with our amazing products and customers have plenty of choice to pick from.
Shifts: Must be available to work Monday-Saturday.
Experience:
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holidays.
Assistant Shop Manager in Stoke-on-Trent employer: Job Search Place Limited
Birds Bakery is an exceptional employer that fosters a supportive and friendly work environment, where team members are encouraged to grow and excel. With a focus on employee development, you will have the opportunity to inspire and lead a dedicated team while enjoying benefits such as 4 weeks of annual leave, increasing to 5 weeks after 5 years of service. Located in the heart of Uttoxeter, this part-time role offers a perfect balance of work and life, making it an ideal choice for those seeking meaningful employment in a vibrant community.
